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Quick way to update ORDER STATUS?

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2 Feb 2008, 7:19 PM
#1
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gizmo_girl

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Quick way to update ORDER STATUS?

In Admin --> Customers --> Orders, is there a faster way to update the status to shipped? Right now, I have to go in and edit each customer individually and it's somewhat time consuming. Is there a feature, add-on, or module that lets you basically check each customer that needs to be updated, rather than doing them one at a time? I'm using version 1.3.7.

3 Feb 2008, 9:37 PM
#2
wolfsz avatar

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Re: Quick way to update ORDER STATUS?

Hi there
Are you shipping physical items? We ship physical items and add to each dispatched order the tracking number for the customer (and ourselves if we end up tracking it) and a personal message where applicable. I consider this an opportunity for an extra bit of customer service that sets us apart from our competition. Just a thought here for you.

Wolf Skafte-Zauss
http://e-commerce-pros.com
Tools for E-commerce Professionals

5 Mar 2008, 12:24 AM
#3
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Re: Quick way to update ORDER STATUS?

Where did you get a "shipped" option anyway? The only option I have is "delivered" which isn't really true.

Fast way -- I haven't seen one either. Sure would be nice! Boxes for USPS and UPS tracking numbers automatically included in the Email to the customer would be great also!

Sylvia
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5 Mar 2008, 12:52 AM
#4
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Re: Quick way to update ORDER STATUS?

nevermind, found how to change "delivered" to "shipped" in another message. It couldn't have been easier! Argh! And I can even add other options.

Sylvia, who has cornered the market on feeling dumb

Sylvia
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5 Mar 2008, 12:15 PM
#5
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beer_man

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Re: Quick way to update ORDER STATUS?

gizmo_girl:

In Admin --> Customers --> Orders, is there a faster way to update the status to shipped? Right now, I have to go in and edit each customer individually

The Super Orders contrib will allow you to update multiple Order Status's at once.

Thanks!