Whole Category Disappear

I have installed ZC 1.3.8a for a customer and I'm inserting their line of products.

I was inserting a new product to one of the categories that has already 5 products in it. When I insert this new product the other products in that category disappear. The name of the product is "Individual Brushes" so there's no special characters that might be causing the issue. When I inactivate the product, the others come back automatically. I tried deleting the item and creating it again, no success, since the bug repeats. :blink:

There aren't many modules installed. Only IH2, attributes controller improved, and MySQL backup.

Please PM me for access details since I don't want to publish the site yet.

ideasgirl:

I have installed ZC 1.3.8a for a customer and I'm inserting their line of products.

I was inserting a new product to one of the categories that has already 5 products in it. When I insert this new product the other products in that category disappear. The name of the product is "Individual Brushes" so there's no special characters that might be causing the issue. When I inactivate the product, the others come back automatically. I tried deleting the item and creating it again, no success, since the bug repeats. :blink:

There aren't many modules installed. Only IH2, attributes controller improved, and MySQL backup.

Please PM me for access details since I don't want to publish the site yet.

Is that the only item or you have more issues when creating "similar" more items, or you just stopped there?
Also:

• Did you check the description for possible "garbage". sometimes quen copy and paste from another palace.?
• Did you check the picture format, picture name that has no weird characters like picture%2.jpg?
• Is any description for the category that is messing up, that may contain a character also that can cause the problem?
  Sincerely
  Marcelo

Is that the only item or you have more issues when creating "similar" more items, or you just stopped there?
I stopped there. But I did delete the item and try to create it again.

Did you check the description for possible "garbage". sometimes quen copy and paste from another palace.?
The description is blank, so there's no garbage.

Did you check the picture format, picture name that has no weird characters like picture%2.jpg?
Yes, the name is "brushes", so no broken link there.

Is any description for the category that is messing up, that may contain a character also that can cause the problem?
No category description, no category image.

Thanks for helping.

I figured out what was happening. Not sure if it's a ZC issue or an IH issue.

The image size in pixels was bigger than the biggest size set on the IH settings. So apparently was breaking somehow the whole category display. I don't know why... this have never happened to me before.