Zen Follower
- Join Date:
- Oct 2007
- Location:
- Hong Kong
- Posts:
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Product Options and Max Qty (for downloadables)
Hi, I have a dilemma.
I am selling downloadable sheet music. For each piece of music (a product), there are usually two options: 1) score on the Hao Staff and 2) score on the Grand Staff.
Because it is a downloadable product, I have set the Max quantity "1" in Admin, to avoid the possibility that the customer may inadvertently added the same downloadable product more than once (but download only one file!).
That is all fine.
But recently I have received a complaint from a customer that she wanted to purchase both the Hao Staff and the Grand Staff sheet music (for the same piece) at once, and the cart would not accept it.
I am looking for some solution like this:
-
Make the max qty control the "option value" level, rather than the product leve. I realise this may be a major surgery.
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I can relax the max qty to "2". But in this case, if a customer adds the same option for the same product twice, can we generate a warning message so that he can be alerted?
I sense this is a tough one. But I may not be the only one having such a problem. Grateful for looking into this.
Jeff