Media collection - not accepting mp3 upload

I am using version 1.3.7
I am trying to create a media collection. I've created the name, but when I try to upload the mp3 file (only one actually), it times out but it is not clear why. The file being ULd is mp3 and I have selected the mp3 type.

David

How large is file in bytes?

The one I'm, trying to upload is 8992 KB. I also have a couple of others, one 14,426 KB and one 16,459 KB. But I have not tried to upload them yet.

David

Check admin > config > maximum values > Maximum File Upload Size >

I checked it and it was set too small for the file I was trying to upload. But even after I changed it to a a larger value (twice the size of the file), the upload still failed with the following error message:

"ERROR: Unknown data supplied ... operation cancelled"

There is a mp3 in the distribution. ftp this to your local and erase on the server.

Try uploading this file, if this is successful, it would seem there is a file recognition issue

I didn't understand that. Do you mean it is on the server and I should delete it and upload it again?

Look in /media and try uploading this file

Okay, I assume you mean the Hunter. I deleted the old one, extracted the new one from the zipped installation folder and successfully uploaded it to the media folder on the server.

I suspect that it may still be a size issue. But I have set the size to twice the length of the file I am trying to upload and it still isn't working.

David

I reduced the size of the files substantially and managed to upload the smaller versions, but at the price of losing quality.

This issue is still not solved as I am unable to upload the larger files, even though I have set the maximum file size sufficiently.

Is there anything elser i could try? Is this a bug in the software?

David

You might check admin > tools > server info? > and see if the server has any limitations on upload filesize set...

I am running v1.3.8 and I am also having a similar problem. I can not even get the thehunter.mp3 that came with the distribution to upload. I have set the maximum upload size to 10048000 which is 5 times the default incase it was a problem with the file size being too large but still no success. My server lets me upload the files without trouble via ftp, so there are no file size restrictions on the server. any suggestions?

I'm having the same problem - have set the maximum file size to a huge number (added a "0" to the end of the default setting), but when i try to upload an 8mb file, it suddenly just rediverts back to the main zencart admin page... no error msg...

The strangest thing is that I've successfully uploaded 4 different media collections, with 4 songs in each - and just when I was uploading this song into the 5th media collection, this problem occurred.

I have already successfully uploaded 3 other mp3s into this media collection - it just won't let me upload this 8mb file... any help would be greatly appreciated, thanks a lot!