New Zenner
- Join Date:
- Dec 2006
- Posts:
- 9
- Plugin Contributions:
- 0
Copy of store invoice not sending when product is digital
My client is telling me that she fails to receive a copy of the Store Invoice when a digital (download) product is purchased via PayPal -- however, she does receive a PayPal notification and the invoice appears in 'Customers' > 'Orders' and is processed correctly -- she just doesn't get an email about it (and doesn't want to log in to the backend).
However, if a physical product is purchased, she receives both the Store Invoice and PayPal Notification.
Is there any reason why a digital product purchase's workflow is working differently than a physical one? I don't see separate settings in Email Options. I've enabled archiving for the future to see if the emails are being sent, but I figured I'd ask here as well.
The cart is running 1.3.5