Zen Cart Logo
Forums / General Questions / Problem getting past step 1 of 3 during checkout

Problem getting past step 1 of 3 during checkout

Locked

Views: 864

Results 1 to 2 of 2
This thread is locked. New replies are disabled.
14 Feb 2008, 9:40 PM
#1
xxdxxx avatar

xxdxxx

New Zenner

Join Date:
Feb 2008
Posts:
1
Plugin Contributions:
0

Problem getting past step 1 of 3 during checkout

On this site -- https://www.overstockandliquidation.com there is a problem that has all of a sudden popped up when users try to check out. The issue seems to be somewhere inside the theme028/templates/tpl_checkout_shipping_default.php file.

What happens is after you add an item to your cart and proceed to checkout you can get no further than this first step of the process. The form seems to post back to itself and I don't see how it would actually proceed further, but it used to.

We have checked just about every setting in the Admin tool, I don't see anything in there that could have caused this, does anyone have any ideas why this no longer works?

Thank you,
Derek

15 Feb 2008, 3:14 AM
#2
marcelo63 avatar

marcelo63

Zen Follower

Join Date:
Dec 2007
Posts:
125
Plugin Contributions:
0

Re: Problem getting past step 1 of 3 during checkout

xxDXxx:

On this site -- https://www.overstockandliquidation.com there is a problem that has all of a sudden popped up when users try to check out. The issue seems to be somewhere inside the theme028/templates/tpl_checkout_shipping_default.php file.

What happens is after you add an item to your cart and proceed to checkout you can get no further than this first step of the process. The form seems to post back to itself and I don't see how it would actually proceed further, but it used to.

We have checked just about every setting in the Admin tool, I don't see anything in there that could have caused this, does anyone have any ideas why this no longer works?

Thank you,
Derek

Hello
First the funny part "Derek was here"
Second this kind of situations do not happen by itself

Ok

  1. You need to compare your file with the original zen to see what the difference is
  2. I have my limitations too. But there is no shipping options popping up. It could be set up this way of could be part of the problem
  3. But I find this curiosity, that could affect this
<fieldset class="shipping" id="comments"> <legend>Special Instructions or Comments About Your Order</legend> <textarea name="comments" cols="15" rows="3"></textarea></fieldset> **<br clear="all" /><br clear="all" />** <div class="buttonRow back"><strong>Continue to Step 2</strong><br />- choose your payment method.</div> <div class="buttonRow forward"><input type="image" src="includes