PayPal eCheck payment does not generate order confirmation email

17 Feb 2008, 2:54 AM

#1

Totally Zenned

Join Date:: Dec 2005
Location:: Perth, Western Australia, Australia
Posts:: 782
Plugin Contributions:: 0

PayPal eCheck payment does not generate order confirmation email

Hi,

I found out that when customers pay using PayPal eCheck, order confirmation email is not generated... not in the admin either. But I did receive pending and cleared eCheck payment emails from PayPal. This has happened twice and I had to asked customers to tell me what they have purchased. For your information, if customers choose to pay using non-echeck PayPal or any other payment methods, everything seems to work fine.

Does anyone know why this happens to PayPal eCheck? Please help. Thanks in advance.

17 Feb 2008, 7:54 AM

#2

superprg

Totally Zenned

Join Date:: Feb 2006
Location:: Chicago
Posts:: 1,349
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Can you see the orders in admin? if yes, with what status?

17 Feb 2008, 2:10 PM

#3

dealbyethan_com

Totally Zenned

Join Date:: Dec 2005
Location:: Perth, Western Australia, Australia
Posts:: 782
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Nothing in the admin

17 Feb 2008, 7:25 PM

#4

superprg

Totally Zenned

Join Date:: Feb 2006
Location:: Chicago
Posts:: 1,349
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

I can see the cause of this prblem for you if you want

17 Feb 2008, 7:31 PM

#5

dealbyethan_com

Totally Zenned

Join Date:: Dec 2005
Location:: Perth, Western Australia, Australia
Posts:: 782
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

You mean you can help me find out the problem? Let me know what you need to do so.

17 Feb 2008, 7:52 PM

#6

superprg

Totally Zenned

Join Date:: Feb 2006
Location:: Chicago
Posts:: 1,349
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

I would need the site access to figure out the problem! You can PM me if you want

18 Feb 2008, 5:33 AM

#7

superprg

Totally Zenned

Join Date:: Feb 2006
Location:: Chicago
Posts:: 1,349
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Time to figure out the eCheck part in ipn_main_handler.php

25 Feb 2008, 12:09 PM

#8

dealbyethan_com

Totally Zenned

Join Date:: Dec 2005
Location:: Perth, Western Australia, Australia
Posts:: 782
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Problem fixed. I simply had to install the v1.3.7.1 patch because I am using v1.3.7.

5 Mar 2008, 3:24 PM

#9

hank3rd

New Zenner

Join Date:: Dec 2007
Posts:: 27
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Would the patch be for me if I have 1.3.7. I had a customer make a purchase and it was echeck through paypal and the order did not show up. If so, should I just install the paypal patch? Would it correct the order that was already placed? Thanks!

5 Mar 2008, 3:32 PM

#10

dealbyethan_com

Totally Zenned

Join Date:: Dec 2005
Location:: Perth, Western Australia, Australia
Posts:: 782
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Do a search in the forum for the patch. It will not correct the order that was already placed. Before running the patch, make sure you backup first. After running it, remember to do a test purchase using echeck.

7 Mar 2008, 2:12 AM

#11

superprg

Totally Zenned

Join Date:: Feb 2006
Location:: Chicago
Posts:: 1,349
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

dealbyethan
Are you referring to this thread?
http://www.zen-cart.com/forum/showthread.php?t=73123
Just posting so that it helps who comes here and dont wander about the patch
If you are aware please post!

7 Mar 2008, 2:21 AM

#12

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: PayPal eCheck payment does not generate order confirmation email

He's probably referring to the actual PayPal patch for v1.3.7 ... http://www.zen-cart.com/forum/showthread.php?t=56216

7 Mar 2008, 4:33 AM

#13

dealbyethan_com

Totally Zenned

Join Date:: Dec 2005
Location:: Perth, Western Australia, Australia
Posts:: 782
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

DrByte is right.

24 Mar 2008, 6:33 PM

#14

ssolis5788

New Zenner

Join Date:: Feb 2007
Location:: Santa Clara, CA
Posts:: 98
Plugin Contributions:: 0

Re: PayPal eCheck payment does not generate order confirmation email

Is this patch already taken care of in version 1.3.8, or is there a patch to download for that as well? Thanks!