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My Site Is Gone!

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19 Feb 2008, 1:32 AM
#1
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My Site Is Gone!

Someone please advise!

My site is gone! All I get is a white page. I have done a lot of work since my last backup....(stupid for not backing up I know)

The last thing I was doing was working on meta tags. I uploaded the original english.php and the original meta_tags.php thinking I made a mistake in one of those, but that didn't make a difference....ANY HELP WOULD BE SO APPRECIATED! :oops:

Thank you so much!

http://www.heavensentminiatures.com

19 Feb 2008, 4:37 AM
#2
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Re: My Site Is Gone!

Ok...I changed my template back to Classis Contemporary Green, and it is working and all my products are there, so the problem must lay in one of my own override files....can someone quide me in the steps I should take to fix this so I don't REALLY screw things up...Please?

19 Feb 2008, 5:50 AM
#4
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Re: My Site Is Gone!

Thank you for that! I started to fix it on my own, and I figured that since the classic green template works, it must be something I did in my override files, so I got the great idea to reinstall "myown" customized version, then move out one of "myown" override directories at a time to see where the problem lay, and bingo! My site with my changes came back up, but I lost the first directory I moved out. I took the directory out of public_html/includes/templates...it was called "myown"...I used an ftp program and moved the file to a different file and it disappeared into cyberspace. If you look at my site now I think you can tell which files are missing! Please look at https://www.heavensentminiatures.com
Thanks!

19 Feb 2008, 5:58 AM
#5
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Re: My Site Is Gone!

Please follow the instructions in the link posted by DrByte to output the debug messages.

19 Feb 2008, 7:10 AM
#6
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Re: My Site Is Gone!

Ok...I downloaded the program, installed the enable_error_logging.php file into my includes/extra_configures directory, typed in my website, looked in public_html/cache and there are no reports there to read....

19 Feb 2008, 7:17 AM
#7
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Re: My Site Is Gone!

Try method b.

19 Feb 2008, 7:22 AM
#8
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Re: My Site Is Gone!

If you mean> or /admin/includes/extra_configures if your problem is on the admin side I tried that as well...is that "method b?"

19 Feb 2008, 7:23 AM
#9
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Re: My Site Is Gone!

b) Attempt to show errors on-screen.

One way to help identify where an error is happening is to show the errors on your browser. The drawback to this is that your customers can also see the errors, and search engines might catch them too ... which could be embarrassing.
To attempt to show PHP debug errors on-screen, create and upload a new file, like this:
Filename: ** /includes/local/configure.php**```

<?php define('STRICT_ERROR_REPORTING', true); ?>
19 Feb 2008, 7:32 AM
#10
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Re: My Site Is Gone!

ok...I made a file called configure.php with the code you posted above, uploaded it to: /public_html/admin/includes/local, ran my website....am I supposed to see some errors on the screen after my page trys to load? because I'm just seeing my website with my header and my links missing. I know I'm just missing a couple of edited php pages, I just don't know what they are...do you have any more ideas that might help? Did I do something wrong with the steps I've already taken?

19 Feb 2008, 7:34 AM
#11
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Re: My Site Is Gone!

No, upload it to /public_html/includes/local, not inside admin

19 Feb 2008, 7:38 AM
#12
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Re: My Site Is Gone!

I don't have a local there, do I create one?

19 Feb 2008, 7:38 AM
#13
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Re: My Site Is Gone!

Yes, create that folder there

19 Feb 2008, 7:44 AM
#14
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Re: My Site Is Gone!

Now when I try to load it, it just hangs like its loading, but nothing happens

19 Feb 2008, 7:45 AM
#15
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Re: My Site Is Gone!

Parse error: syntax error, unexpected '<' in /home/heavense/public_html/includes/local/configure.php on line 3
You probably missing the ? at the end.

19 Feb 2008, 7:45 AM
#16
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Re: My Site Is Gone!

Oh! Wait! I got this:

Parse error: syntax error, unexpected '<' in /home/heavense/public_html/includes/local/configure.php on line 3

19 Feb 2008, 7:46 AM
#17
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Re: My Site Is Gone!

So I must be missing my configure.php page?

19 Feb 2008, 7:47 AM
#18
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Re: My Site Is Gone!

No, you made some error in the configure.php file you have just created in /local
Recheck the content, make sure it looks EXACTLY like this:

 <?php
  define('STRICT_ERROR_REPORTING', true);
?>
19 Feb 2008, 7:58 AM
#19
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Re: My Site Is Gone!

ok! wow, would you like to open my site! It's a mess of stuff!

19 Feb 2008, 8:07 AM
#20
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Re: My Site Is Gone!

PM sent.