Forums / Managing Customers and Orders / Customer able to order more than qty. in stock.

Customer able to order more than qty. in stock.

Locked

Views: 1,356

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
20 Feb 2008, 1:26 PM
#1
hanger_18 avatar

hanger_18

New Zenner

Join Date:
Oct 2007
Location:
Chicago
Posts:
5
Plugin Contributions:
0

Customer able to order more than qty. in stock.

I just recieved an order for two of the same item, even though I only had one in stock.
My quantity was set correctly, and now it shows me as having -1 in stock. I am not able to re-order this item, and would like to prevent this from happening in the future.
How do I disable over-ordering?

20 Feb 2008, 4:37 PM
#2
hank3rd avatar

hank3rd

New Zenner

Join Date:
Dec 2007
Posts:
27
Plugin Contributions:
0

Re: Customer able to order more than qty. in stock.

There is a setting in the configuration. I had the same issue.

Admin>config>Stock>Allow checkout

20 Feb 2008, 5:29 PM
#3
hanger_18 avatar

hanger_18

New Zenner

Join Date:
Oct 2007
Location:
Chicago
Posts:
5
Plugin Contributions:
0

Re: Customer able to order more than qty. in stock.

Great. Thanks.
Seems like an odd default setting, but now it's fixed.