what did customer order???????

21 Feb 2008, 1:11 PM

#1

New Zenner

Join Date:: Feb 2008
Posts:: 16
Plugin Contributions:: 0

what did customer order???????

Hi,
I am having a serious problem with my zencart.

Whenever someone orders something it just sends me money in paypal saying like "Store purchase" but it does Not create an order in zen cart, and does not include details of the items.

Why is this and I REALLLLY need this fixed like immediately!!

HELP!!!

21 Feb 2008, 4:15 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,616
Plugin Contributions:: 0

Re: what did customer order???????

Which PayPal module are you using? Do you have the auto-return feature turned on in your PayPal account?

21 Feb 2008, 4:19 PM

#3

kake2k

New Zenner

Join Date:: Feb 2008
Posts:: 16
Plugin Contributions:: 0

Re: what did customer order???????

i am using website payments standard

yes i have auto return on in paypal and the token entered in zencart settings.
however i can not confirm if auto return is "working"

i get an email from paypal but all it contains is "zenid" and the amount paid, no information of the specific items.

the site is at http://dyinghorse.com/distro/

21 Feb 2008, 4:19 PM

#4

kake2k

New Zenner

Join Date:: Feb 2008
Posts:: 16
Plugin Contributions:: 0

Re: what did customer order???????

the site is http://dyinghorse.com/distro/

21 Feb 2008, 4:25 PM

#5

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,616
Plugin Contributions:: 0

Re: what did customer order???????

Are you saying there is no order in your admin or that you did not get an email copy of the customer's order?

21 Feb 2008, 4:33 PM

#6

kake2k

New Zenner

Join Date:: Feb 2008
Posts:: 16
Plugin Contributions:: 0

Re: what did customer order???????

correct, the only e-mail i got is from paypal.
and there is nothing in the order admin.