Additional Images won't show...

I have read the tutorial in the faq section. I have read many threads dedicated to additional images. It still seems to me that I am doing everything properly and my additional images are not showing. Obviously, I am not doing everything properly, but I'll be %$&*ed if I can figure out what the issue is.

My own site used to have additional images until they stopped working:no:
Now I am helping a friend w/ their site, so "I can't figure it out" isn't good enough:laugh:

This is the website. The product called "Not for Sale" uses the image /images/buttersaltorgvalil.jpg

The product (in that same category) named "PNG Image Product" is using the image
/images/buttersaltorgval.jpeg

So, in theory, the "PNG Image Product" should show
/images/buttersaltorgvalil.jpg
as an additional image.

I specifically used the additional image for another product so that people could see that image and its path.

I have also checked that catalog->product types has additional images set to true.

I have tried naming the additional image
/images/buttersaltorgval_il.jpg no luck.

I have named it both ways having no connection to the "Not for Sale" product
no luck.

Any thoughts?

Sorry, the URL is:

http://www.tiptopcountrystore.com/index.php?main_page=index&cPath=2

Below, how i name my extra images..
myimage.jpg is main image
additional image/s would therefore be
myimage_01.jpg
myimage_02.jpg
HTH

No luck, I have changed the names accordingly.

See here:

http://www.tiptopcountrystore.com/index.php?main_page=index&cPath=2

You might check that the .jpg extention is consistant on your images.
One on that page is .jpeg and one is .JPG

Thank You!

I was hoping to use .jpg images as the main image and .png as additional images.

So, I am guessing that means that the current additional images system will not allow additional images to be in a different format.

Can anyone confirm or deny that?

http://www.tiptopcountrystore.com/index.php?main_page=product_info&cPath=2&products_id=3
Works on page above..see image paths..
Also .JPG is not same as .jpg

Yes, it is working now. TShooters advice gave the fix.

So, I am guessing that means that the current additional images system will not allow additional images to be in a different format.

Can anyone confirm or deny that?

:clap: Glad it's working for you now.

From the "How to add additonal images" tutorial:

Note: the base image name is the original image name loaded for the product.

So...I guess...your additonal images would need the same file extention.

I can confirm that using different image types will not work. They extensions of the images must match exactly in terms of type. That means if you main image is "image.jpg" then your second image MUST be "image_01.jpg", the third "image_02.jpg" and so on. Also capitalization matters, especially on windows servers.

Thanks All!
Open source is great:clap: I love always being able to find someone who know what the... I'm talking about.