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Website Payment Pro in Sandbox?

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21 Feb 2008, 7:26 PM
#1
venera15 avatar

venera15

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Website Payment Pro in Sandbox?

Has anyone been successful in testing the payment pro in sandbox?
I can set up express and works fine, as soon as i install payment pro i get errors, internal errors, time out errors, address not right errors... HELP!

10001 Internal Error - Internal Error
81251 Internal Error - Internal Service Error
(28) Operation timed out with 0 out of -1 bytes received
10001 Internal Error - The transaction could not be loaded

these are just samples of e-mail i got after trying to purchase something with test credit cards supplied from pay pal...

21 Feb 2008, 8:00 PM
#2
drbyte avatar

drbyte

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Re: Website Payment Pro in Sandbox?

The sandbox is only moderately reliable, and setting up credentials correctly can be confusing at times.

Make it easier on yourself: How about not testing in Sandbox, and using real cards, and simply voiding/refunding the transactions?
And if you're having problems, turn on debug log-to-file, and post the logs for analysis.

22 Feb 2008, 7:40 PM
#3
venera15 avatar

venera15

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Re: Website Payment Pro in Sandbox?

i started out working in live and just doing capture, not final sale, but i still get an error, it brings me to step 2 again of the check out process, but the transactions shows in paypal???
this is what i got in e-mail
PayPal Direct Payment Error ( <!-- -->)

no numbers?
if i use final sale, will i be able to void the transaction from paypal, or i will be charged from paypal each time?

22 Feb 2008, 8:05 PM
#4
venera15 avatar

venera15

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Re: Website Payment Pro in Sandbox?

and i just looked in my orders in admin section in Zen Cart doesn't show as an order nor did i receive confirmation e-mail, so it looks like zen cart didn't register it as a transaction??

28 Feb 2008, 4:01 AM
#5
stagebrace avatar

stagebrace

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Re: Website Payment Pro in Sandbox?

venera15:

will be charged from paypal each time?
If you void an Authorization you will be charged 30 cents by PayPal. What I have been doing is to charge one penny on the authorization and then refund that penny. I send an email to the customer explaining why the charge and refund of one penny. This gets around the 30 cent charge.