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Can't Create accounts anymore

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21 Feb 2008, 10:02 PM
#1
sad1968 avatar

sad1968

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Can't Create accounts anymore

I am in the middle of building my store at this time and I was creating another mock account, but for some reason when I click on the submit button I just go to a blank page. I have made some changes prior to this but I cannot figure out what I did to cause this.

I should also mention that the pages are SSL secure.

Any ideas on what I need to do? I would really hate to have to upload the backup copy of the cart back onto my server at this point and lose all the work I did today.

https://www.thehealthynutt.com/nut_cart_1/index.php?main_page=login

Thanks
Scott....

21 Feb 2008, 10:16 PM
#2
kobra avatar

kobra

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Re: Can't Create accounts anymore

Looks as though you have corrected this as it loads for me in FF & IE...
If not for you try clearing your browser cache first

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21 Feb 2008, 11:51 PM
#3
sad1968 avatar

sad1968

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Re: Can't Create accounts anymore

I need to clarify this a little more, you have to fill in the account information on the page this page and hit submit, when you hit submit the page that comes up is blank instead of telling you that you have successfully created an account.

22 Feb 2008, 12:07 AM
#4
drbyte avatar

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Re: Can't Create accounts anymore

Dealing with a blank page: https://www.zen-cart.com/tutorials/index.php?article=82 (esp step 2(a))

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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22 Feb 2008, 3:17 AM
#5
sad1968 avatar

sad1968

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Re: Can't Create accounts anymore

That worked I downloaded the debugger tool and followed the directions. Found the issue in about 10 seconds after the install was done.

Thanks again for pointing out this great tool.

22 Feb 2008, 10:31 PM
#6
styledata avatar

styledata

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Re: Can't Create accounts anymore

I am having the exact same problem. It is a fairly new development (I started noticing abandoned carts) and I had made NO changes. I am using the one page checkout module.

Here is the error I am getting:
PHP Fatal error: Using $this when not in object context in /xxx/www/xxxx/photoimprints.com/httpdocs/includes/modules/xxxx/create_account.php on line 413

And here is the file referenced:

//The following bypasses the Create Account Success page if items are in the cart.
(this is line 413) if (is_array($this->contents)) { // if items in cart, then by pass create account success
zen_redirect(zen_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL')); // Redirects the user to the "Shipping Information" part of the checkout (more streamlined).
} else { // no items in cart to show create account success page
zen_redirect(zen_href_link(FILENAME_CREATE_ACCOUNT_SUCCESS, '', 'SSL')); // Original line of code that redirects the user to the "create account success" page. Adds another step to the checkout process, and is not needed for a mroe streamlined approach.
}

I would appreciate any help anyone might have, as I am losing business!
Thanks!

Give us your best shot!
http://www.photoimprints.com

23 Feb 2008, 4:35 AM
#7
drbyte avatar

drbyte

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Re: Can't Create accounts anymore

styledata:

I had made NO changes. I am using the one page checkout module.

I suggest that you check to be sure you've fully installed that module and that it's not conflicting with other things you've installed. And maybe take up the issue in that module's support thread, since that bit of code is probably fairly specific to that module.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.