Product notification emails not going out

I was testing my site and realized that when I update the price of an item that I am setup to receive notifications of updates too that no email is getting sent out? Why would this happen?

MCanes:

I was testing my site and realized that when I update the price of an item that I am setup to receive notifications of updates too that no email is getting sent out? Why would this happen?

Because the product-notification system is not an automated process.
The Product Notifications tool is essentially a newsletter audience-selector.
You have to manually prepare all your newsletter/notification content, and then select which customers to send it to.

So how do I know which customers want to get a notification for a particular product?

When I try to send a product notification email I get the following error...

Fatal error: Cannot use object of type queryFactoryResult as array in /home/gridiron/public_html/admin/includes/modules/newsletters/product_notification.php on line 219

Any ideas?

MCanes:

Fatal error: Cannot use object of type queryFactoryResult as array in /home/gridiron/public_html/admin/includes/modules/newsletters/product_notification.php on line 219

Hmmm ... bug ...

In the indicated file, on line 219, you'll find this:'email_address' => $customers['customers_email_address']);change it like this:```
'email_address' => $customers[B]->fields[/B]['customers_email_address']);

Do all Zen Cart users need to make this fix?

Steven300:

Do all Zen Cart users need to make this fix?

Are you trying to send newsletter notifications and having problems?

No I've never used this feature before but might do one day..

Steven300:

No I've never used this feature before but might do one day..

It's fixed in v1.4.0. If you need it before then and run into problems, then you can make the change manually.

Ok I think I'll make the change now to avoid any possible problems in the future

That fixed it... Thanks. Is this fixed in 1.3.8, i am still on 1.3.7

MCanes:

That fixed it... Thanks. Is this fixed in 1.3.8, i am still on 1.3.7

I have 1.3.8a and it needed fixing

And, as of this date - it still needed updating in the vanilla 1.3.8a download. It works great now!