[Not a bug] 1.3.8 HTML e-mail with language pack

Hi all,

I've installed the Dutch language in my Zen Cart 1.3.8. I can't get my e-mails in Dutch to be displaid in HTML. If a customer uses the dutch version of my site, non of the e-mails (welcome, order, etc.) are in HTML fromat. Moreover, when I send e-mails (newsletter, gv, regular, etc.) via my Dutch admin, also no HTML format. All works perfectly when English is selected/the English version of the site is used.
I have read multiple threads on this topic, and this occurs (to my knowledge) also in the French,and Italian pack.

**Now, what I have done: **
I have dowloaded all english files to my computer. Changed the names of the folders (located in both includes/languages , and my admin/includes/languages) named "english" to "dutch", deleted the dutch folders online and uploaded the english content (now named "dutch") to the server. However, the same problem still occurs. So, for as far as I can understand, this would suggest that it is in the actual coding, instead of the language pack...

Hope this information helps, and that you can help me/us out.

Thanks in advance!!
Jurjen

1. Install the Email Archive Manager contribution from the downloads area.
2. Go to Admin->Configuration->Email Options->Email Archiving Active? ... set to true
3. Test sending some emails according to the problem you described above.
4. Go to the Admin->Tools->Email Archive Manager
5. Open the email you just sent. Does it contain both HTML and TEXT versions? How do they look?

I suspect Zen Cart is sending them fine but your mailserver is rejecting them.

If the email gets into the Email Archive, that means Zen Cart handed it off to the mailserver without error. Whatever the mailserver does after that is up to its configuration. If it strips off the HTML portion due to some set of rules it's using, you may have to sort that out with your hosting company, or at least get them to tell you what "rule" is being violated to cause the HTML content to be ignored.

Thanks for your reply.

With the e-mails send via the english admin, I get both the options "preview HTML" or "preview TEXT" when looking in Admin-Tools-E-mail Archieve manager. However, with the e-mails send via the Dutch admin, I only have the option "preview TEXT". Also, under the header "format" it sais TEXT, while I send it in HTML.

So this does not seems to be a mailserver problem, I think?

I can confirm this is a problem on other languages than English, having the same issue on the Norwegian pack.

I'm trying to track it down now, but don't know where to start. :)

I can also confirm that this was not a issue on 1.3.7

Hi,

The problem is only in V1.3.8(a) in: /includes/functions/functions_email.php.
About rule #393.

$langfolder = (strtolower($_SESSION['languages_code']) == 'en') ? '' : strtolower($_SESSION['languages_code']) . '/';

Just add "or 'your coutry ID' behind 'en'

$langfolder = (strtolower($_SESSION['languages_code']) == 'en' or 'nl') ? '' : strtolower($_SESSION['languages_code']) . '/';

In my case 'nl'

This is the solution to this problem,

No thanks, your welcome.

*MODERATOR NOTE: A more efficient solution is posted here: *http://www.zen-cart.com/forum/showpost.php?p=516492&#516492

Ok, so i do not thank you but I'm going to try your sollution. :bigups:

Dank u!! Thank you very much, it worked out for me as well. I've been searching three day's now but couldn't find it. So I DO thank you!

Gerjan

Ok, I just had time to verify this.

:clap:

(This means it does :blush:)

Thanks man!

Actually, while the "solution" posted above may work, it's not the best solution.

The $langfolder variable was added so that you could have email templates set up for multiple languages. The assumption was that "english" would be the default; however, other language-templates can be set up easily by copying the email template files to a folder like this:

/email/
/email/nl/
/email/cn/
/email/de/
/email/fr/
/email/es/

... etc

To use this, you would copy your "/email/" folder contents to "/email/nl/" and then customize as needed. Thus no coding changes are needed.

Ah... nice, even better.
Thanks!

Thanks everybody! :D

hi!

I've got the same prob with the german language.
Now I've the stucture /email/de.
in /email there are the orig files. So I created the subfolder de and copied the template files.
but it will not work :-(
all english customers will receive the html mails, but the germans will only get the text- mails...

Thanks to Rob - PA3-CXG. It works for me too :) I use Thai Language in my site and had this html email issue too. I added "th" in this line
$langfolder = (strtolower($_SESSION['languages_code']) == 'en' or 'th') ? '' : strtolower($_SESSION['languages_code']) . '/';
IT WORKS.... THANKS :hug:

Has everyone got this working ? I created a "fr" folder and placed all the email template files in it and can now send html emails from within the French part of Admin but the text of the emails is in English, ie: the French-language define statements are not getting through. What to do ?

Cheers

Sorry, not working for me even after having created /email/pt and tweaking everything else... I bet there is some code change needed...

Hello:

I instaled Email Archive Manager on 1.3.8a but nothing happends it look same of before, i have put it on 'true' but it look same nothing change.

Do you have Any ideas?

Thank you very much.