Forums / Managing Customers and Orders / All customers fields in ADMIN > CUSTOMERS are empty and I can't delete them!

All customers fields in ADMIN > CUSTOMERS are empty and I can't delete them!

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Started by plgaudreau on 25 Feb 2008, 9:39 PM · Views: 3,118

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25 Feb 2008, 9:39 PM
#1
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plgaudreau

New Zenner

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All customers fields in ADMIN > CUSTOMERS are empty and I can't delete them!

All the customers fields in ADMIN >> CUSTOMERS are empty and I can't delete them. Also, when customers are trying to login, they can't... It tells : Error: Sorry, there is no match for that email address and/or password.

I open my e-store on march 1st!

Thank you for your help and sorry for my bad english... I'm a french canadian!

Pierre-Luc

26 Feb 2008, 1:08 AM
#2
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ronlee67

Totally Zenned

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Re: All customers fields in ADMIN > CUSTOMERS are empty and I can't delete them!

First steps:

  1. Check your MySQL database. Is it intact?

    Check the customer, orders and address book tables. Is there data?

    If there is no data try restoring your database from a backup.

  2. Can ZenCart access the database? (You would likely have gotten error messages if it could not).

    If not, check your database paths in /includes/configure.php and /admin/includes/configure.php

www.aspenshopsonline.com - ZenCart 1.3.9h
www.wilkssupply.com - ZenCart 1.3.9h
www.un-du.net - ZenCart 1.3.8a