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No Site/Admin/Cpane/Ftp Access

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27 Feb 2008, 2:33 AM
#1
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travel124

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No Site/Admin/Cpane/Ftp Access

I was able to add the Image handler as well as the the Lightbox. I had no problems with it all day yesterday. Then all of a sudden last night I could not access anything. The other admin users can access the admin area and see the storefront but I cannot. I can surf the net with no problem but no access to my site/admin/ftp/cpanel.

I am not sure what is going on.

Thanks for your help.

27 Feb 2008, 4:33 AM
#2
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Re: No Site/Admin/Cpane/Ftp Access

did you try on another computer?

I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

27 Feb 2008, 11:43 AM
#3
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travel124

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Re: No Site/Admin/Cpane/Ftp Access

I have tried to open on my computer https://www.digitalscrapn.com --- http://www.digitalscrapn.com --- http://www.digitalscrapn.com --- digitalscrapn.com no luck.

I can open everything when I am logged onto another computer, such as my computer at work, it's the one I use at home that I cannot open anything on.

27 Feb 2008, 11:53 AM
#4
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Re: No Site/Admin/Cpane/Ftp Access

Clear your browser cache of everything - including cookies - but keep passwords if you want to.

20 years a Zencart User

27 Feb 2008, 12:05 PM
#5
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travel124

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Re: No Site/Admin/Cpane/Ftp Access

I have already done that - Thanks though.

27 Feb 2008, 12:08 PM
#6
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Re: No Site/Admin/Cpane/Ftp Access

I had this issue a couple of times working on sites hosted with Godaddy.com I believe they thought I was doing something wrong since I was on the site so long, I could never convince them of this though I went to sites like:
http://anonymouse.org/anonwww.html
and could see my site. What I ended up doing is calling my ISP and insisting a new ipaddress. As soon as it was done, I could re-visit all aspects of my site.
Jus my experience, not that this is what is happenening to you.

27 Feb 2008, 12:19 PM
#7
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Re: No Site/Admin/Cpane/Ftp Access

If you are using ADSL, and don't have a dedicated IP tied to it, then Marg makes an interesting observation. Try switching your adsl modem off, unplug the telephone cable for a few minutes, then plug in again and get the modem(router) active again.

This may re-assign a new IP address and resolve your problem.

20 years a Zencart User

27 Feb 2008, 1:17 PM
#8
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Re: No Site/Admin/Cpane/Ftp Access

I called my ISP and the problem is with my router. I will take care of that. Thanks for all of your help!