forcing to log out customers instantly

29 Feb 2008, 9:38 PM

New Zenner

Join Date:: Dec 2007
Posts:: 3
Plugin Contributions:: 0

forcing to log out customers instantly

The website is already built and working totally fine. But once in a while i get the complains from a customers that system kicks them out after logging in. I have tested from many place and works totally fine. Finally from my school lab computer i experienced the same problem. WHAT HAPPENS IS I LOGIN AS A CUSTOMER AND TRY TO BROWSE THE PRODUCT AS SOON AS , THE SYSTEM LOGS ME OUT AUTOMATICALLY AND TAKES ME TO THE LOGIN PAGE AGAIN. SAME THING HAPPENS OVER AND OVER AGAIN.

If someone expeiencing same problem and found solution, please help me out!

Note: Problem occures for both IE7 and Firefox

1 Mar 2008, 12:15 AM

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,737
Plugin Contributions:: 0

Re: forcing to log out customers instantly

A few more details would be helpful ... the URL? What version of Zen Cart? What settings in Admin> Configuration> Sessions?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

1 Mar 2008, 12:33 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: forcing to log out customers instantly

I suspect your school computers may have some sort of cookie-blocker preventing sessions from operating properly.

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