New Zenner
- Join Date:
- Mar 2008
- Location:
- Lake Stevens WA
- Posts:
- 14
- Plugin Contributions:
- 0
Error in sending e-mail from Contact Us page
I am new to Web design and using Zen Cart. I have the book “e-Start Your Web Store with Zen Cart” It has helped me in the design of my web page Delsand.com.
I have the following problem when sending the email from the “Contact Us” page.
When in the “Contact Us” page and with the required fields entered, you click on the send button the following error is generated:
500 Error - Internal Server Error
This error was caused due to an unexpected difficulty in fulfilling the user request. The most likely cause of this error is a crashed or error'd CGI script or program. Please verify that the program is properly compiled and/or operational and carry out any necessary debugging.
If you are not responsible for this resource, please send a bug-report to the address listed below describing your problem. Please include in the report the date, time, your e-mail address, the website on which this error occured and what you were attempting to do when this error occurred. Your compliance is appreciated.
The http call was
http://delsand.com/zencart/index.php?main_page=contact_us&action=send
Environment:
Zen Cart version: 1.3.7.1
Database Patch Level: v1.3.7.1 [2007-07-24 18:21:19] (Fresh Installation)
PHP Version: 5.2.3 (Zend: 2.2.0)
Mysql
Active Persistent Links 0
Active Links 1
Client API version 5.0.45
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient
Client API version 5.0.45
Server Host: web304.opentransfer.com (76.163.252.84)
Server OS: Linux 2.6.18-53.1.7.el5.erekPAE
Database Host: mysql301.ixwebhosting.com (76.162.254.148)
HTTP Server: Apache/1.3.37 (Unix) mod_throttle/3.1.2 FrontPage/5.0.2.2635 mod_psoft_traffic/0.2 mod_ssl/2.8.28 OpenSSL/0.9.8b
Action taken:
Check it out on different PC to assure that the error was not with the default mail program.
Checked to assure other emails were being generated correctly and they were, Order confirmation, Welcome, Order status changes, etc.
I deleted and replaced the file “tpl_contact_us_default.phpfile” in the zencart/includes/templates/thestore/template_default/templates with the original one from
/zencart/includes/templates/template_default/templates/
I am still getting the error has anyone else reported this problem? Do I need to contact ix web hosting?
Any direction on this would be welcome.