NO ICON in Google Checkout

Had some other template issues, which I've undone.
I am having trouble with my google checkout now, though I have fixed the Security Error on login. I can't get my google icons to appear even though everything appears to be right in the console, and I've been through and verified that all of the files are in the right places. Has anyone had this problem where they just don't show up? I searched in the forums and saw lots of issues but none that matched mine. Any thoughts?

You are still using sandbox..?
Are using correct version of GoogleCheckout mod
for zencart version you are using?
Current template is Classic?
Settings are correct at Google Checkout Account admin page?
(This would be Sandbox account if that's what you are using now)
Did you run check, as per instructions
i.e.

3. Set the file attribute to 777 for /googlecheckout/logs/response_error.log and
   /googlecheckout/logs/response_message.log files.
4. Go to http://<url-site-url>/googlecheckout/responsehandler.php
   If you get a 'Invalid or not supported Message', 'Fail to get HTTP Authentication',
   or a request for User and Password, go to the next section.
   If you get any errors, you must correct all errors before proceeding.

I re-installed zen cart, but before I did that google checkout was working great. After I deleted my server and started over, google checkout icons don't appear anymore. Please feel free to check it out.

http://www.queencandles.com/Sales

Any advice you have would be much appreciated. The one item store that I created just loops back on itself once you get to the end of the checkout process. I can't understand why the google checkout icons aren't showing up. Has anyone ever had a similar problem? I am sure it's some small something that I haven't done that will fix this problem. THANKS!!!

misty:

You are still using sandbox..?
Are using correct version of GoogleCheckout mod
for zencart version you are using?
Current template is Classic?
Settings are correct at Google Checkout Account admin page?
(This would be Sandbox account if that's what you are using now)
Did you run check, as per instructions
i.e.

Misty, you are right. Here's the issue, I found that page last night outlining the steps http://<yoursite>/blah blah but it asks me for a username and password and I've tried everything I can think of but can't come up with a combination that is right for the username and password. I think it's clear that I'm confused what that is even for. Please advise?

but it asks me for a username and password
If you are saying you get this at yourdomain/googlecheckout/
responsehandler.php, that is correct...you don't need to enter
username and password..just proceed to next set of instructions.

Yep, I get the request for username and password when I do that. However, everything is set up in Admin, and in sandbox mode, but I don't see any buttons for GC. The checkout process just loops back on itself and doesn't go anywhere. The only thing I can think of to do is to go delete GC on the server and reinstall it. However, I have done that and it didn't help, but maybe the second time's the charm right? Any other thoughts of what I might be doing wrong?

At google... googlecheckout, sandbox account,
have you set up return zencart api url correctly.
However, if you do not see googlecheckout buttons
on your zencart website, sounds like not installed
mod correctly.
You are sure you have downloaded and installed correct
mod for your zencart version.

misty:

At google... googlecheckout, sandbox account,
have you set up return zencart api url correctly.
However, if you do not see googlecheckout buttons
on your zencart website, sounds like not installed
mod correctly.
You are sure you have downloaded and installed correct
mod for your zencart version.

Alright, I even deleted the whole thing (even zen-cart) off the server and started fresh. I downloaded the latest versions, checked everything. I meticulously installed everything in accordance with the instructions.. Everything is done. And no icons anywhere to be found on my website for google checkout. What is the one silly stupid thing I am missing? I am so frustrated with this!!!!!!!!!!!!

So, are you saying that with a fresh site, using the default classic template, after adding Google Checkout, and configuring it for your account etc, that it's not activating for you?

DrByte:

So, are you saying that with a fresh site, using the default classic template, after adding Google Checkout, and configuring it for your account etc, that it's not activating for you?

Yes, that's exactly what I'm saying. Fresh everything.. Freshly downloaded, all the files put together where they should go, and nothing. I know it has to be one little tiny something that I've done wrong or overlooked, but for the life of me I have no idea what it might be.

I'm inclined to think it's something with your GC settings in admin, but can't be certain.

DrByte:

I'm inclined to think it's something with your GC settings in admin, but can't be certain.

You would think so... I agree.. I was able to set up paypal without a hitch.. Perhaps I'll just learn to be happy with that, but dang, I really wanted GC. Correct me if I'm wrong, but just to double check, all I had to do was...

1.) Download the GC pack for ZC 1.3.8

2.) Unzip and install the folders and files according to the install directions

3.) Install in the admin and enter my merchant ID information etc..

4.) Process payments online

Am I missing something? Am I oversimplifying?

mccalld:

You would think so... I agree.. I was able to set up paypal without a hitch.. Perhaps I'll just learn to be happy with that, but dang, I really wanted GC. Correct me if I'm wrong, but just to double check, all I had to do was...

1.) Download the GC pack for ZC 1.3.8

2.) Unzip and install the folders and files according to the install directions

3.) Install in the admin and enter my merchant ID information etc..

4.) Process payments online

Am I missing something? Am I oversimplifying?

What folder have you loaded the GCO templates into?

chain_man:

What folder have you loaded the GCO templates into?

http://<url>/Sales/includes/templates/MY_TEMPLATE/templates/

There's only two to load in there according to the instructions, but to experiment after using the two that the instructions say to insert, I tried putting them all in there, and that didn't work either. So now I'm back to the two that the instructions say to put in:

tpl_gc_return_display.php
tpl_gc_return_product.php

So confusing...

mccalld:

http://<url>/Sales/includes/templates/MY_TEMPLATE/templates/
So confusing...
If you are using classic template, should be
yourdomain/Sales/includes/templates/classic/templates/

misty:

If you are using classic template, should be

Yeah, I've tried it will all of the templates. No matter which one I select and use it doesn't work..

mccalld:

...just loops back on itself once you get to the end of the checkout process. I can't understand why the google checkout icons aren't showing up.

Having the same problems.

I understand the installation instructions well enough, including setting the permissions and getting the files in the right template folder... it's just not going to GC when completing checkout.

As for the "icon", is the graphic supposed to reside on my own installation or is it a linked image?

If in my own installation then I'm pretty sure it's just plain missing from the zip download (v.1.4.7).

In the installation instructions, at the end of Option A, it says:

The folder YOUR_TEMPLATE in the package refers to the folder that contains your templates, you must put the files in /includes/templates/YOUR_TEMPLATE/ in your own templates dir there you should see the GC buy button.

It's not there, and it wasn't in the zip download. The only graphic file in the whole zip file was states.jpg in the root directory.

Flex7:

Having the same problems.

I understand the installation instructions well enough, including setting the permissions and getting the files in the right template folder... it's just not going to GC when completing checkout.

As for the "icon", is the graphic supposed to reside on my own installation or is it a linked image?

If in my own installation then I'm pretty sure it's just plain missing from the zip download (v.1.4.7).

In the installation instructions, at the end of Option A, it says:

The folder YOUR_TEMPLATE in the package refers to the folder that contains your templates, you must put the files in /includes/templates/YOUR_TEMPLATE/ in your own templates dir there you should see the GC buy button.

It's not there, and it wasn't in the zip download. The only graphic file in the whole zip file was states.jpg in the root directory.

The Google Checkout icon is a linked image. If your installation is correct, you will see the full-color icon on your shopping cart page and on your login page when you have items in your shopping cart. You may also see a grayed out version on the login page if there are no items in the shopping cart.

If you don't see it either place, check your installation. Try this thread:
http://www.zen-cart.com/forum/showthread.php?t=74605

Thanks, chain_man.

Problem solved... solution posted here:

http://www.zen-cart.com/forum/showpost.php?p=522921&postcount=8