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The shipping rate cannot be determined at this time

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12 Mar 2008, 8:25 AM
#1
peewhy avatar

peewhy

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The shipping rate cannot be determined at this time

I'm in the UK and want to ship within UK.

In the 'Shipping Module' - I've added 'GB' in zone one but when I test an order, I get this message
"The shipping rate cannot be determined at this time "

Why won't it recognise GB ? ...I've even tried GB,UK

I've set up UK in Modules and in Location > Zones.

I also added a county (Hertfordshire) and ensured both Hetrfordshire and United Kingdom are in the test address but at the checkout point I still get the message
"The shipping rate cannot be determined at this time".

Any help would be appreciated!

12 Mar 2008, 2:09 PM
#2
peewhy avatar

peewhy

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Re: The shipping rate cannot be determined at this time

Anyone?

I desperate for help ...please

7 Aug 2008, 10:30 AM
#3
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Re: The shipping rate cannot be determined at this time

I have exactly the same problem!

Did you ever get answer to this......

12 Aug 2008, 4:21 PM
#4
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Re: The shipping rate cannot be determined at this time

Hi

Check your Settings under "Configuration > shipping & packaging "
Enter the Maximum Package Weight you will ship = 2
if you are using Royalmail
Check other settings too.

13 Aug 2008, 7:23 PM
#5
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Re: The shipping rate cannot be determined at this time

alpineminds:

Hi

Check your Settings under "Configuration > shipping & packaging "
Enter the Maximum Package Weight you will ship = 2
if you are using Royalmail
Check other settings too.

We also had this error but it was caused by our firewall blocking the shipping source (in our case UPS in the USA). Once we whitelisted them in our server's firewall, (actually, asked our host to do that) we were good to go.

HTH
-Ray

++++++++++++++++
Subtle as the 'b' in subtle.

18 Aug 2008, 1:26 AM
#6
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Re: The shipping rate cannot be determined at this time

Have you added a Zone Definition for the UK?