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Slow Site

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15 Mar 2008, 7:15 PM
#1
mthem2003 avatar

mthem2003

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Slow Site

Hello

My site is really slow when it loads

I am using Image handler 2 for my images

i have 25 categories and thousands of pictures... (

can anyone advise on what i can do to optimise the speed

i am with godaddy shared hosting..

my site is https://www.thepurseworld.com

15 Mar 2008, 7:41 PM
#2
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Re: Slow Site

Well, you are right.....it IS slow. Here is the speed report page for your site, HERE
Pay close attention to the bottom of this page at all the warnings. It gives you some very good advice on what you need to do to reduce the load time of your site.

Hope this helps.

15 Mar 2008, 10:24 PM
#3
stevesh avatar

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Re: Slow Site

Looks like you're hosted by GoDaddy - they may need to move you to a less-crowded server.

16 Mar 2008, 2:35 AM
#4
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Re: Slow Site

Looking at your site ... there is no logical reason for it to be such a doggie site ...

Look at your database to ensure you are not missing indexes ...

Look at your hosting site to move you to a new server ...

I lean towards getting a better server or a better hosting site such as one of our Certified Hosting sites ...

Naturally it would run better if it have the link for the Powered by Zen Cart in the footer ... but that is just my personal opinion ... :smartalec:

18 Mar 2008, 9:38 AM
#5
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Re: Slow Site

mthem2003:

Hello

My site is really slow when it loads

I am using Image handler 2 for my images

i have 25 categories and thousands of pictures... (

can anyone advise on what i can do to optimise the speed

i am with godaddy shared hosting..

I appear to be having similar issues. I dont have anywhere near as many products as the OP... but my site can often take 30-40 seconds to load up, yet I'm able to browse other sites at the same time with no issues...

I've checked with my host ( A reputable Zen Cart verified host) and all appears to be ok at that end
If anyone can interogate my site and let me know if there is something wrong it would be appreciated.

18 Mar 2008, 11:52 AM
#6
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Re: Slow Site

I tested your site and I found it to be quite quick. I didn't experience a slow down anywhere. Maybe it is tied to a period of the day when other sites on the server are busy and everybody slows down.

18 Mar 2008, 11:59 AM
#7
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Re: Slow Site

can you go into the admin and turn on the display parse times switch

18 Mar 2008, 12:07 PM
#8
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Re: Slow Site

Merlinpa1969:

can you go into the admin and turn on the display parse times switch

Done... just checking some times, the main site seems quite ok now.. justy goinmg through an order cycel and on checkout_shipping, this was the result

Parse Time: 4.228 - Number of Queries: 198 - Query Time: 0.184933965439

and the second time

Parse Time: 5.299 - Number of Queries: 198 - Query Time: 0.0606322348175

all other pages are sub 1.0.... is this normal ?

18 Mar 2008, 12:14 PM
#9
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Re: Slow Site

this is showing the number of querys to the database,
the time it takes to retrieve the information and the time it takes to create the page

Parse Time: 0.208 - Number of Queries: 165 - Query Time: 0.0480702792206
Parse Time: 0.304 - Number of Queries: 196 - Query Time: 0.0516937782593

these are the kind of times im getting,

you said that its EST au

what time is it there now? its 8:15 AM Here

18 Mar 2008, 12:15 PM
#10
mike_dean avatar

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Re: Slow Site

Mike_Dean:

Done... just checking some times, the main site seems quite ok now.. justy goinmg through an order cycel and on checkout_shipping, this was the result

Parse Time: 4.228 - Number of Queries: 198 - Query Time: 0.184933965439

and the second time

Parse Time: 5.299 - Number of Queries: 198 - Query Time: 0.0606322348175

all other pages are sub 1.0.... is this normal ?

Merlinpa1969:

this is showing the number of querys to the database,
the time it takes to retrieve the information and the time it takes to create the page

Parse Time: 0.208 - Number of Queries: 165 - Query Time: 0.0480702792206
Parse Time: 0.304 - Number of Queries: 196 - Query Time: 0.0516937782593

these are the kind of times im getting,

you said that its EST au

what time is it there now? its 8:15 AM Here

11:15pm Tues

18 Mar 2008, 9:24 PM
#11
mthem2003 avatar

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Re: Slow Site

My site now is beyond slow!! it takes 20 second to load a product page .

I tried to contact godaddy and they said no issues from their side?

can anyone please advise me on how i can fix the problem?

https://www.thepurseworld.com

18 Mar 2008, 11:23 PM
#12
merlinpa1969 avatar

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Re: Slow Site

can you turn on the switch in the admin that will display parse times

Admin->Configuration->Logging

19 Mar 2008, 12:23 AM
#13
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Re: Slow Site

done.. what does it do though?

19 Mar 2008, 12:36 AM
#14
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Re: Slow Site

Turn off "Store Page Parse Time", and turn ON "Display Page Parse Time"

Then look on your site, in the footer ... if your template hasn't been tampered with, you should see some statistics about how long it took to build the page and talk to the database.

19 Mar 2008, 12:45 AM
#15
mthem2003 avatar

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Re: Slow Site

I have done that.

but how can i know what is actually slowing down to fix the issue ?

19 Mar 2008, 3:36 AM
#16
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Re: Slow Site

mthem2003:

I have done that.

but how can i know what is actually slowing down to fix the issue ?

The load time isn't THAT bad:

Connection Rate	Download Time
14.4K 	218.74 seconds
28.8K 	111.87 seconds
33.6K 	96.60 seconds
56K 	59.96 seconds
ISDN 128K 	21.83 seconds
T1 1.44Mbps 	6.46 seconds

You can go HERE and see the speed report for your site. Pay close attention to the bottom of the page. It will give you a great deal of information about anything that slows your site down, and tips on what to do to fix these issues.
Hope this helps.

19 Mar 2008, 6:23 AM
#17
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Re: Slow Site

Parse Time: 0.290 - Number of Queries: 86 - Query Time: 0.0766816908112
Parse Time: 0.288 - Number of Queries: 100 - Query Time: 0.0687398138275
Parse Time: 0.690 - Number of Queries: 193 - Query Time: 0.116967580963 (on a product)
Parse Time: 0.759 - Number of Queries: 209 - Query Time: 0.0983346674042
Parse Time: 0.508 - Number of Queries: 136 - Query Time: 0.0810130088196
Parse Time: 0.290 - Number of Queries: 78 - Query Time: 0.0510682418518
Parse Time: 2.124 - Number of Queries: 513 - Query Time: 0.719797956299 (All Products page)
Parse Time: 13.075 - Number of Queries: 513 - Query Time: 7.31642122157 (All products, page 2)
Parse Time: 10.349 - Number of Queries: 513 - Query Time: 5.16953373636 (All products, page 3)
Parse Time: 1.330 - Number of Queries: 513 - Query Time: 0.268626236816 (All products, page 4)
Parse Time: 1.457 - Number of Queries: 513 - Query Time: 0.303080993423 (All products, page 5)
Parse Time: 4.504 - Number of Queries: 213 - Query Time: 1.54430867732 (on a product)
Parse Time: 14.750 - Number of Queries: 192 - Query Time: 4.7538081226 (add second item to cart)
Parse Time: 0.762 - Number of Queries: 215 - Query Time: 0.108870370667 (on a product)
Parse Time: 6.278 - Number of Queries: 249 - Query Time: 2.98983435551 (add 3rd item to cart)
Parse Time: 11.335 - Number of Queries: 261 - Query Time: 4.33027916937 (specials page)
Parse Time: 0.463 - Number of Queries: 81 - Query Time: 0.0602936174622
Parse Time: 0.242 - Number of Queries: 81 - Query Time: 0.0635035597534

For the most part, your slow responses appear to be occurring when the database is responding slowly.
Some other times the page is slow to process likely due to the large size of the content on the page.
Other times it's slow while the server processes the data received back from the database.

The slower times can be frustrating, but I suspect it's mostly a result of the busy-ness of the server you're sharing with hundreds of other hosting accounts whose sites are busy doing other things at the same time as you and your customers are trying to shop.
There's not much you can do about the intermittent slowdowns, other than move to a server that's tuned more efficiently and is loaded with fewer other customers.
You may pay slightly more for hosting if there are fewer customers sharing the same server ... but you should experience fewer bottlenecks vs what you have right now.

19 Mar 2008, 12:45 PM
#18
mthem2003 avatar

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Re: Slow Site

Thank you all for your replies.. i guess it is time to leave godaddy and go to a zencart certified hosting...

I checked the hosting list.. but which one do you recommend that don't put a lot of users on the same server?

WHAT is the BEST hosting company of all the list??

thank you

19 Mar 2008, 12:57 PM
#19
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Re: Slow Site

mthem2003:

Thank you all for your replies.. i guess it is time to leave godaddy and go to a zencart certified hosting...

I checked the hosting list.. but which one do you recommend that don't put a lot of users on the same server?

WHAT is the BEST hosting company of all the list??

thank you

Merlin.....Merlin.......there's your cue! :smile: Sorry. Just bored to death this morning.

mthem, Check Merlinpas' homepage (hint, hint)

19 Mar 2008, 4:38 PM
#20
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Re: Slow Site

quick question: which of the hosting companies will allow me to store credit card information so that i can process then offline?

thanks