USPS: I can't get First Class to show

17 Mar 2008, 2:46 PM

#1

New Zenner

Join Date:: Feb 2008
Posts:: 13
Plugin Contributions:: 0

USPS: I can't get First Class to show

When customers are checking out the first class shipping option (USPS) does not comeup. The other three I have chosen show (express, priority & parcel) Any suggestions?

17 Mar 2008, 2:55 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,678
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

How much does the order weigh? First Class only goes up to 13 ounces.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

17 Mar 2008, 2:59 PM

#3

cardmama

New Zenner

Join Date:: Feb 2008
Posts:: 13
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

I have .125 in the product catalog

17 Mar 2008, 3:09 PM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,678
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

The tare weight settings? Admin> Configuration> Shipping/Packaging

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

17 Mar 2008, 3:11 PM

#5

cardmama

New Zenner

Join Date:: Feb 2008
Posts:: 13
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

tare weight settings for both are 0:0

17 Mar 2008, 4:21 PM

#6

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,678
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

What version of Zen Cart are you using? Was this a clean install or an upgrade?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

17 Mar 2008, 4:32 PM

#7

cardmama

New Zenner

Join Date:: Feb 2008
Posts:: 13
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

1.3.8a and it was a clean install... I actually paid someone to do it for me as it was way beyond me

17 Mar 2008, 4:34 PM

#8

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,678
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

the URL?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

17 Mar 2008, 4:46 PM

#9

cardmama

New Zenner

Join Date:: Feb 2008
Posts:: 13
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

http://www.cardsandsuchbybonnie.com/shop/

17 Mar 2008, 4:58 PM

#10

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,678
Plugin Contributions:: 0

Re: USPS: I can't get First Class to show

You have several things going on - I don't know if they have affected the shipping module or not, but better to get them cleaned up first -

Your page weight is pretty high and the site is slow to load - See this for optimizing help
http://www.websiteoptimization.com/services/analyze/wso.php?url=http://www.cardsandsuchbybonnie.com/shop/

You also have some html errors - fixing them will help too
http://validator.w3.org/check?verbose=1&uri=http%3A%2F%2Fwww.cardsandsuchbybonnie.com%2Fshop%2F

On the Account creation area you are missing the CSS that hides the state dropdown.

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.