Http 500

19 Mar 2008, 5:00 AM

#1

cntgifts

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Http 500

Havent added any mods today and my site started showing

HTTP 500 Internal Server Error

All other sites on this server are working

Ran debug tool and it didnt bring back anything

19 Mar 2008, 5:07 AM

#2

cntgifts

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Re: Http 500

Site is http://www.wholesaledirectgifts.com

19 Mar 2008, 5:55 AM

#3

merlinpa1969

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Re: Http 500

are all the sites php,
did the server software get upgraded,
php5 php as cgi etc?

Zen cart PCI compliant Hosting

19 Mar 2008, 6:26 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Http 500

The server's error log should show you what's causing it.
In addition to Merlin's suggestions, sometimes changing .htaccess file content can cause these kinds of messages if you create a syntax error in the file.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

19 Mar 2008, 8:20 AM

#5

fatguyinaz

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Join Date:: Oct 2007
Location:: Safford, AZ
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Re: Http 500

I get the HTTP 500 Internal Server Error with IE7. However, with Firefox it's just a blank page but yet the favicon loads in the address bar. ??

Not sure if this tidbit is useful but I tossed it in the mix for you.

Steve
Zen cart version: 1.3.9h

19 Mar 2008, 2:39 PM

#6

cntgifts

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Re: Http 500

No upgrades have been done, i will check the server log

19 Mar 2008, 2:44 PM

#7

cntgifts

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Re: Http 500

I have this in my server logs

[Wed Mar 19 07:55:32 2008] [error] [client xxxxxx] File does not exist: /home/wholesal/public_html/404.shtml
[Wed Mar 19 07:55:32 2008] [error] [client xxxxx] File does not exist: /home/wholesal/public_html/glass-rose-candleholder-pi-12511.html
[Wed Mar 19 07:47:25 2008] [error] [client xxxxxx] File does not exist: /home/wholesal/public_html/404.shtml
[Wed Mar 19 07:47:25 2008] [error] [client xxxxxxx] File does not exist: /home/wholesal/public_html/medieval-welcome-plaque-pi-10545.html
[Wed Mar 19 07:44:56 2008] [error] [client xxxxxxx] File does not exist: /home/wholesal/public_html/404.shtml
[Wed Mar 19 07:44:56 2008] [error] [client xxxxxxxx] File does not exist: /home/wholesal/public_html/beaded-amber-candelabra-pi-12940.html

19 Mar 2008, 3:31 PM

#8

cntgifts

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Re: Http 500

i h ave reuploaded all fresh files, And still get the error, have also tried going bac kto default template

If you upload a index.html file that will work

Could it be the Zen Dataa base

The admin works

19 Mar 2008, 4:09 PM

#9

cntgifts

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Re: Http 500

I got it sorted i guess, dunno how but itds working now

19 Mar 2008, 9:21 PM

#10

drbyte

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Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Http 500

CnTGifts:

I have this in my server logs

[Wed Mar 19 07:55:32 2008] [error] [client xxxxxx] File does not exist: /home/wholesal/public_html/404.shtml
[Wed Mar 19 07:55:32 2008] [error] [client xxxxx] File does not exist: /home/wholesal/public_html/glass-rose-candleholder-pi-12511.html
[Wed Mar 19 07:47:25 2008] [error] [client xxxxxx] File does not exist: /home/wholesal/public_html/404.shtml
[Wed Mar 19 07:47:25 2008] [error] [client xxxxxxx] File does not exist: /home/wholesal/public_html/medieval-welcome-plaque-pi-10545.html
[Wed Mar 19 07:44:56 2008] [error] [client xxxxxxx] File does not exist: /home/wholesal/public_html/404.shtml
[Wed Mar 19 07:44:56 2008] [error] [client xxxxxxxx] File does not exist: /home/wholesal/public_html/beaded-amber-candelabra-pi-12940.html

Those are SEO/SEFU URLs, and the errors will be a result of incorrect and/or invalid instructions in your .htaccess files.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

19 Jul 2008, 10:33 PM

#11

raquelann

New Zenner

Join Date:: Jun 2007
Posts:: 80
Plugin Contributions:: 0

Re: Http 500

Would love to know how you fixed this as I have the exact same problem. I too have fixed all the errors but still I get the http 500 in IE and a blank page on Firefox. If it is a simple fix can someone please tell me...I have been down with no business now for over a week and my eyes are burning from hours trolling the forums and going back and forth between here and my host. Pleaseeeeeeeeeeee...

Raquel Cameron
Odds 'n' Sods - For Re-enactors
http://www.oddsnsods.com.au