Forums / Managing Customers and Orders / Confirm email for ADMIN not coming through

Confirm email for ADMIN not coming through

Locked

Views: 4,264

Results 1 to 11 of 11
This thread is locked. New replies are disabled.
21 Mar 2008, 1:23 PM
#1
lindemann avatar

lindemann

New Zenner

Join Date:
Mar 2008
Posts:
2
Plugin Contributions:
0

Confirm email for ADMIN not coming through

Hi,
I am testing my store out and am receiving all emails fine from the admin regarding my order (as the customer)

But the admin is not getting any sort of emails regarding order confirmation or even account confirmation!

Under the email settings I have used:
Michael [email protected]
obviously filling in what should be there! But nothing is coming through!
Any ideas?

Thanks again.:dontgetit

22 Mar 2008, 4:39 PM
#2
rubes avatar

rubes

New Zenner

Join Date:
Feb 2007
Posts:
7
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

This is happening to me as well - as of today.

I've had the shop for over a year.

I am not receiving the order confirmation, payment details...and I've done two test orders on my own and as a "customer" am not receiving any confirmations either.

12 Apr 2008, 2:50 PM
#3
ecm avatar

ecm

New Zenner

Join Date:
May 2005
Location:
Leicester, UK
Posts:
86
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

Me too!
Any clues?
Eddie

3 May 2008, 2:41 AM
#4
jasmel avatar

jasmel

Zen Follower

Join Date:
Feb 2008
Location:
Washington State
Posts:
230
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

I'm getting the confirmation email yet the first address line... (house and street) are missing... Customers are emailing me to correct their shipping address which is correct in Zen-Cart's admin section.

~ jasmel : ** My Store** Using Contributions: Wallet Theme | Simple Google | Quantity Discounts | Godaddy | FAQ's | Confirm Email Address Entry | Admin login as customer | Newsletter Subscribe | CampaingMonitor

18 May 2008, 8:34 PM
#5
kallemd avatar

kallemd

New Zenner

Join Date:
May 2007
Posts:
14
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

Im not getting admin order confirmation emails either. I wonder does anyone of you solved this? What files should I look to find a possible bug?

20 May 2008, 10:57 PM
#6
rubes avatar

rubes

New Zenner

Join Date:
Feb 2007
Posts:
7
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

Mine ended up being a mail server issue.

It resolved itself.

21 May 2008, 12:17 AM
#7
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Confirm email for ADMIN not coming through

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

27 May 2008, 4:03 PM
#8
lextechs avatar

lextechs

Zen Follower

Join Date:
Mar 2005
Location:
Tempe, AZ
Posts:
316
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

Looking at the trouble shooter posted by dr.byte,

step 8 says check whether the email archives are showing the sent messages (there's an archive reader in the Downloads area under Admin Tools).

What if the emails are not there the order conformation e-mails aren't there but all other e-mails like order update welcome message ect are there..

Lextechs.com Powered By ZenCart

27 May 2008, 4:14 PM
#9
lextechs avatar

lextechs

Zen Follower

Join Date:
Mar 2005
Location:
Tempe, AZ
Posts:
316
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

Update ok i am using paypal and google checkout, and here is what i notice orders placed where the customer used paypal, a order conformation was sent, orders paid for with google no order conformation was sent, not even to the customers. Any ideas?

Lextechs.com Powered By ZenCart

27 May 2008, 6:33 PM
#10
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Confirm email for ADMIN not coming through

lextechs:

Update ok i am using paypal and google checkout, and here is what i notice orders placed where the customer used paypal, a order conformation was sent, orders paid for with google no order conformation was sent, not even to the customers. Any ideas?

If the orders placed via google checkout aren't completing properly, then ... it would seem there's a bug in the google checkout code you've added.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

27 May 2008, 10:14 PM
#11
lextechs avatar

lextechs

Zen Follower

Join Date:
Mar 2005
Location:
Tempe, AZ
Posts:
316
Plugin Contributions:
0

Re: Confirm email for ADMIN not coming through

lextechs:

Looking at the trouble shooter posted by dr.byte,

step 8 says check whether the email archives are showing the sent messages (there's an archive reader in the Downloads area under Admin Tools).

What if the emails are not there the order conformation e-mails aren't there but all other e-mails like order update welcome message ect are there..

DrByte:

If the orders placed via google checkout aren't completing properly, then ... it would seem there's a bug in the google checkout code you've added.

It seems as if the google orders are being completed as it's sending information between the cart and google server , so i am not sure what would be the bug in google check out mod, but i do agree it might just be google because the conformation seems to work with other payment mods that i have tested

Lextechs.com Powered By ZenCart