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I'm trying to post an issue but can't post!

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23 Mar 2008, 5:48 AM
#1
the_archangel avatar

the_archangel

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I'm trying to post an issue but can't post!

Does this post work?

EDIT: Aha! It did. I've been trying to post an issue I have in the Payment modules section but it doesn't seem to come up. I'll post it here for now, as this post worked.....

Hi all,

Please bear with me as I explain my situation. This is a zen cart thing......

Up until recently, I've been an oscommerce user. I have one shop using the old ms2 version, with a PayPal IPN contrib. The contrib resolved the issue I describe below.

I set up a new shop with the newest oscommerce version, and ran into the problem:

When the checkout goes to PayPal, the item names and item numbers aren't passed along.

I'll be the first to admit, I'm not a php programmer, but I'm the kind of person that likes to try to figure things out myself before asking for help. After much headache, I resorted to the osc forums to find answers, but have had no response for 2 months.

So...... I decided to give Zen Cart a shot. I've installed the software, and done most of my customizing. I decided to investigate the PayPal payment module and alas have come across the same issue. So as to give some insight, I have read many many posts here and around the web looking for the answer. I just gone through http://www.zen-cart.com/wiki/index.php/PayPal and tried the trouble shooting tips:

  • I ran the ipn_main_handler.php and got 'Nothing to process. Please return to home page.'
  • I ran the ipncheck.php and got 'IPNCHECK.PHP - Version 1.0

IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY

Script finished.'

  • I finally turned on the debugging log and went through the checkout process (to the point where you have to log in to your paypal account and it shows the items - or lack thereof in this case - and total at the top of the page). I got the response below.

Keys for submission: Array
(
[charset] => iso-8859-1
[lc] => GB
[page_style] => Primary
[custom] => zenid=099aa5819aab3441af6bb30c3d2c79c6
[business] => [email protected]
[return] =>
http://www.humanbeatbox.com/shop/index.php?main_page=checkout_process&referer=paypal
[cancel_return] =>
http://www.humanbeatbox.com/shop/index.php?main_page=checkout_payment
[shopping_url] =>
http://www.humanbeatbox.com/shop/index.php?main_page=shopping_cart
[notify_url] => http://www.humanbeatbox.com/shop/ipn_main_handler.php
[redirect_cmd] => _xclick
[rm] => 2
[bn] => zencart
[mrb] => R-6C7952342H795591R
[pal] => 9E82WJBKKGPLQ
[first_name] => 'removed'
[last_name] => 'removed'
[address1] => 'removed'
[city] => 'removed'
[state] => 0
[zip] => 'removed'
[country] => 'removed'
[email] => 'removed'
[address2] => 'removed'
[H_PhoneNumber] => 'removed'
[night_phone_b] => 'removed'
[day_phone_b] => 'removed'
[no_shipping] => 1
[upload] => 1
[currency_code] => GBP
[cmd] => _ext-enter
[item_name] => The Humanbeatbox.com Shop Purchase
[item_number] => Store Receipt
[amount] => 19.50
[shipping] => 0.00
[tax] => 0.00
[tax_cart] => 0.00
)

As you can see just above, the item_name and item_number are generic and don't show the correct info.

This site needs to go live very soon. I don't think this is a massive fix, and any help would be greatly appreciated. Thanks for your time, and I look forward to hearing from you!

Archangel

23 Mar 2008, 5:55 AM
#2
kobra avatar

kobra

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Re: I'm trying to post an issue but can't post!

Try paypal express or pop for the fee and get payproflow

23 Mar 2008, 6:06 AM
#3
the_archangel avatar

the_archangel

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Re: I'm trying to post an issue but can't post!

Thanks for answering. Ideally, I don't want to pay for PayPal Express. I checked out the PayFlow Pro, but apparently it's not available for UK based companies.

23 Mar 2008, 6:12 AM
#4
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Re: I'm trying to post an issue but can't post!

Thanks for answering. Ideally, I don't want to pay for PayPal Express.
I did not think that Express had any additional fees

Payproflow does and yes a UK base is not supported as far as I am aware

23 Mar 2008, 6:33 AM
#5
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Re: I'm trying to post an issue but can't post!

I tried the express payment, but it still doesn't pass the product info to the paypal site.

Surely it's a fairly simple fix (by programmer's standards) for the standard module?

23 Mar 2008, 7:16 AM
#6
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Re: I'm trying to post an issue but can't post!

FWIW, I haven't found the lack of product info in Paypal to be a problem. I just print an invoice to use as a packing slip in Zen Cart.

OTOH, Paypal's omitting the shipping address and thus deactivating Seller Protection IS a major problem and may drive me to setting up my own CC processor, since a big reason I stuck with Paypal was the ability to print postage labels in PP and have seller protection and shipping insurance included.

23 Mar 2008, 7:29 AM
#7
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the_archangel

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Re: I'm trying to post an issue but can't post!

I just find it odd that both osc and zen cart have the same issue. Surely it would make sense for the default installation to pass this info across. The problem I have with it is that if the info isn't logged in the admin section properly (as has happend many times in osc and from what i've read, a few times for people with zen cart) then I have to email the customer to ask what they ordered. Not very professional looking!