Zen Cart Logo
Forums / General Questions / Order Confirmation e-mail not working after changing mailservers

Order Confirmation e-mail not working after changing mailservers

Locked

Views: 1,239

Results 1 to 1 of 1
This thread is locked. New replies are disabled.
24 Mar 2008, 8:22 PM
#1
themusician avatar

themusician

New Zenner

Join Date:
Jun 2007
Posts:
64
Plugin Contributions:
0

Order Confirmation e-mail not working after changing mailservers

Hello,

Running zenCart v1.3.7 right now. I moved my e-mail to an external box and now cannot send order confirmation e-mails. It gives me the error:

Email Error: SMTP Error: The following recipients failed: [email protected]
```[email protected] is fake. Anyways, the IP address, port, username and password are all correct. What could be stopping this from working? I am using SMTPauth. 

The IP address I am using is internal, does it need to be an external IP address?

I can send contact us e-mails with out a problem.

Thank you for any hints, tips, or solutions