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Shipping Not Calculating Right

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Started by jbowshaw on 24 Mar 2008, 8:32 PM · Views: 1,020

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24 Mar 2008, 8:32 PM
#1
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jbowshaw

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Shipping Not Calculating Right

Dear Folks,

I assigned a weight to each product attribute.
I selected an item that has a weight value of one.

The shopping cart when the product is added says

Total Items: 1 Weight: 1lbs Amount: $155.00

The above is right.

When I go to the checkout page it says

Shipping to US (1 x 4.00lb(s)) $22.99

How can this be?

In the administration panel I have all shipping options turned off EXCEPT
Zone Rates and Store Pickup.

Any light would be greatly appreciated.

Here are my zone entries
1:12.99,2:18.99,3:7.99,11:22.99,12:28.99,13:17.99

Regards,

Jim

25 Mar 2008, 11:01 AM
#2
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fairestcape

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Re: Shipping Not Calculating Right

You may need to adjust your TARE settings in:-

ADMIN...CONFIGURATION...SHIPPING/PACKAGING

(Zencart makes the logical assumption that the WEIGHT you apply to a product is exclusive of the PACKAGING weight):-

Product = 1lb
Box & string = 2lb

Shipping weight = 1 + 2 = 3lb

The above settings can be adjusted to your needs.

25 Mar 2008, 12:56 PM
#3
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jbowshaw

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Re: Shipping Not Calculating Right

That did the trick, thanks brother