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- Join Date:
- Nov 2007
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Shipping calculations wrong on large orders
I'm using zone tables, store pickup, and an attribute-controlled "free shipping" module that isn't in this particular picture. I was testing my zone tables, and when I tested a relatively large order (for us), the shipping estimator calculated a weight that was only half what the shopping cart main page calculation showed, and assigned a shipping charge that isn't in the zone table at all.
Here's my zone table:
Priority Mail Rates
Enable Zones Method
True
Calculation Method
Weight
Tax Class
--none--
Tax Basis
Shipping
Sort Order
10
Skip Countries, use a comma separated list of the two character ISO country codes
Zone 1 Countries
US
Zone 1 Shipping Table
2.3:5,11:10,30:30,50:50
Zone 1 Handling Fee
0
Zone 2 Countries
CA
Zone 2 Shipping Table
2.3:12,11:25,30:75,50:125
Zone 2 Handling Fee
0
Zone 3 Countries
AU,IE,NZ,GB
Zone 3 Shipping Table
2.3:15,11:40,30:120,50:1000
Zone 3 Handling Fee
0
Zone 4 Countries
00
Zone 4 Shipping Table
2.3:15,11:40,30:120,50:1000
Zone 4 Handling Fee
0
My tare weight settings are 0:0.
The order was 35 copies of a product where the product weight is 1.6 (I assume it thinks this is pounds. All my 1-2 copy tests operated as if this were pounds). The order was placed by a test user in Zone 1.
The shopping cart estimator line looked like this (which by the way is correct):
Total Items: 35 Weight: 56lbs Amount: $700.00
The shipping estimator line looked like this (wrong):
Total Items: 35 Weight: 28lbs Amount: $700.00
Available Shipping Methods Rates
Priority Mail Rates (Shipping to US) $60.00
Store Pickup (Walk In) $0.00
The $60 figure carried all the way through to the final order total calculation on the checkout_payment page. Where did it get $60?? There isn't a table entry that even contains the value $60, for any zone! Help?