Zen Cart Logo
Forums / Installing on a Windows Server / Problems with Thunderbird installation

Problems with Thunderbird installation

Locked

Views: 2,188

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
28 Mar 2008, 5:09 PM
#1
marlake avatar

marlake

Zen Follower

Join Date:
Mar 2008
Posts:
126
Plugin Contributions:
0

Problems with Thunderbird installation

Hi there:
I have installed XAMPP, everything is working fine.
Trying to configure my e-mail client I have tried to install Thunderbird.
In my mozilla tool bar I get an "error console" with all of these messages:

Thunderbird Biff.tBirdBiffUtility.getLoggingPref():
thunderbirdbiff.logToFile preference setting is false

Thunderbird Biff.tBirdBiffUtility.getPositionPref():
thunderbirdbiff.position preference setting is right
Thunderbird Biff.tBirdBiffClient.getIntervalPref():
thunderbirdbiff.intervalSeconds preference setting is 10 seconds
Thunderbird Biff.tBirdBiffUtility.getHostnamePref():
thunderbirdbiff.hostname preference setting is localhost
Thunderbird Biff.tBirdBiffUtility.getPortPref():
thunderbirdbiff.port preference setting is 25501
Thunderbird Biff.tBirdBiffUtility.getAnimationPref():
thunderbirdbiff.useAnimation preference setting is true
Thunderbird Biff.tBirdBiffUtility.getEmailStartupPref():
thunderbirdbiff.startupEmail preference setting is false
Thunderbird Biff.tBirdBiffUtility.getPositionPref():
thunderbirdbiff.position preference setting is right

What is wrong? and how can I correct the problem?

2 Apr 2008, 5:02 PM
#2
jballotti avatar

jballotti

New Zenner

Join Date:
Mar 2008
Posts:
53
Plugin Contributions:
0

Re: Problems with Thunderbird installation

Marlake,

Have you figured out this problem yet?
From the messages you're receiving it sounds like Mercury Mail may not like the preferences set in Thunderbird.

Two messages in particular lead me to believe the problem is because of settings in Thunderbird that don't match what Mercury is expecting.

Thunderbird Biff.tBirdBiffUtility.getHostnamePref():
thunderbirdbiff.hostname preference setting is localhost
Thunderbird Biff.tBirdBiffUtility.getPortPref():
thunderbirdbiff.port preference setting is 25501

If you've followed the XAMPP installation instructions in the book by Goh Koon Hoek, then you should have configured Mercury with the host name of example.com and the default POP3 port is 25 NOT 25501.

Make sure Mercury is running first. Then check the Thunderbird preferences/properties. If this doesn't resolve your problem, check the Mozilla web site and forums for more information there.

Jim Ballotti

9 Apr 2008, 8:53 PM
#3
jballotti avatar

jballotti

New Zenner

Join Date:
Mar 2008
Posts:
53
Plugin Contributions:
0

Re: Problems with Thunderbird installation

Marlake,

Any resolution to this problem yet?
Have you tried using any other email clients?
If you have Outlook Express you can see how to configure that here:
http://ipicdg.com/ZenCart/ConfigEmailClient_OutlookExprs.html

Please let me know if this helps.