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Can not create account

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28 Mar 2008, 6:16 PM
#1
rkeppert avatar

rkeppert

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Can not create account

Ok... I was hoping to figure out this one on my own, but i'm stumped.

I have ver 1.3.8a as i am completely reinstalling due to a server move.

I have re-installed all the modules i had previously, will list them below.

I was setting up a test account to check everything before adding all the products to the database, and came up with the following:

After completing the registration form and clicking "submit" all i get is a blank page. title says "create_account.php"....

:oops:

I have been working on figuring this one out for 2 days now.... I'm coming up blank...

:frusty:

Any help on this one would be greatly appreciated.

Rob

List of mods:

add phone number to contact us
confirm email address entry
contact us add subject
delivery
dhl
edit cart 1.1
edit orders
fedex
invoice 1.3
order steps 1.3
price list 1.08
profit margin calculator
recover cart sales
return authorization
tax exemption status
ty package tracker
western union
zen sales report

28 Mar 2008, 6:21 PM
#2
Kim avatar

Kim

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Re: Can not create account

Double check any contribs that altered the create account page?

28 Mar 2008, 7:34 PM
#3
rkeppert avatar

rkeppert

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Re: Can not create account

Kim:

Double check any contribs that altered the create account page?

I did that... the only one that i see that would do that is the e-mail validation and all the changes that i made are correct, according to the file (the same one I had on the old server)

29 Mar 2008, 2:53 AM
#4
the_ancient avatar

the_ancient

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Re: Can not create account

rkeppert:

I did that... the only one that i see that would do that is the e-mail validation and all the changes that i made are correct, according to the file (the same one I had on the old server)

were you using 1.3.8a on the old server?

uninstall the Email mod and see if it changes

29 Mar 2008, 11:15 PM
#5
rkeppert avatar

rkeppert

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Re: Can not create account

yes i was using 1.3.8 on the old server, and everything on the new server is the same as the old...

i removed the confirm e-mail address mod and now the registration works....

now i have a problem with the return aurhorization mod... when i click on the returns link it shows the page but no fields or information... only says:

HOME: NAVBAR_TITLE

29 Mar 2008, 11:27 PM
#6
rkeppert avatar

rkeppert

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Re: Can not create account

BTW, under ADMIN > CONFIGURATION > RETURN AUTHORIZATION

I have the options page with the 5 settings, and everything is set up there, however the page still only shows what is in my last post

30 Mar 2008, 12:57 AM
#7
rkeppert avatar

rkeppert

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Re: Can not create account

also i just downloaded and installed return authorization 2.2.2 and still have the same issue...