10002 Security error - Security header is not valid

1 Apr 2008, 6:31 PM

#1

Totally Zenned

Join Date:: Apr 2007
Posts:: 632
Plugin Contributions:: 0

10002 Security error - Security header is not valid

I am in the final stages of transfering my 1.3.7 cart over to 1.3.8a and when I did a test purchase, I get the following error after confirming the order.

http://www.mommyandbabyessentials.com/test/includes/templates/template_default/images/icons/error.gif

 
I can not find anything about this error.
 
I am using website payment pro, express checkout check/money order and local pick up.

Any ideas what the problem is?
Thanks!!
 
mommyandbabyessentials.com/test

1 Apr 2008, 6:33 PM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: 10002 Security error - Security header is not valid

That means you've not entered your PayPal credentials properly in the admin.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

2 Apr 2008, 12:33 PM

#3

helpme

Totally Zenned

Join Date:: Apr 2007
Posts:: 632
Plugin Contributions:: 0

Re: 10002 Security error - Security header is not valid

I went back through and reentered everything and I am still getting the error. Just to be sure, I need to enter my paypal info into the express checkout correct?
This is what I have for my WPP
**> **Enable this Payment Module

**True

Sort order of display.
1

Payment Zone
--none--

Set Order Status
Pending [1]

Set Unpaid Order Status
Pending [1]

Payment Action
Final Sale

Transaction Currency
Selected Currency

PayPal Mode
PayPal

Live or Sandbox
live

Debug Mode
Log File

Paypal Express Checkout> Enable this Payment Module

True

Sort order of display.
2

Payment Zone
--none--

Set Order Status
Pending [1]

Set Unpaid Order Status
Pending [1]

Set Refund Order Status
Pending [1]

Express Checkout: Require Confirmed Address
No

Express Checkout: Select Cheapest Shipping Automatically
Yes

Express Checkout: Skip Payment Page
Yes

Express Checkout: Automatic Account Creation
Yes

Payment Action
Final Sale

Transaction Currency
Selected Currency

PayPal Page Style
Primary

API Signature -- Username
api signature from paypal

API Signature -- Password
password is here from paypal

API Signature -- Signature Code
my signature from paypal is here

PayPal Mode
PayPal

any idea what I am missing?
Thanks!! I think this is my final step before going live!!**

8 May 2008, 5:18 PM

#4

barrylegal

New Zenner

Join Date:: Oct 2007
Posts:: 39
Plugin Contributions:: 0

Re: 10002 Security error - Security header is not valid

Any answer on this? I'm getting the same error, using Paypal Website Payment Pro

Barry Zen Cart 1.3.8
https://www.giggles.com
Zen Me Baby!

9 May 2008, 3:15 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: 10002 Security error - Security header is not valid

The answer is the same. You've supplied incorrect credentials in one or more of your PayPal modules.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

28 Nov 2009, 1:44 AM

#6

bujinkan

New Zenner

Join Date:: Nov 2009
Posts:: 2
Plugin Contributions:: 0

Re: 10002 Security error - Security header is not valid

DrByte:

The answer is the same. You've supplied incorrect credentials in one or more of your PayPal modules.

No, this is not the correct answer. All credentials have been thoroughly verified and I still get the same error. It has to do with a security patch update that is not working correctly but I cannot identify it. This comes from both PayPal and my hosting server. There is a problem with the Zen Cart security patch update. Does anyone other than the guy who keeps repeating the same answer actually have the right answer? Thanks.

28 Nov 2009, 2:17 AM

#7

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,723
Plugin Contributions:: 0

Re: 10002 Security error - Security header is not valid

Bujinkan -

Please do not continue to post the same response in multiple threads - it will only confuse the issue you are having.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.