New Zenner
- Join Date:
- Apr 2008
- Location:
- tokyo
- Posts:
- 1
- Plugin Contributions:
- 0
download button not appearing, after customizing attribute/add-to-cart process
Hi,
Problem is: Download button not appearing on the customers orders.
Started happening: After changing the template to allow multiple products to be added from a single page.
Notes:
- Instead of the product being the album and the songs being the attributes, each track is a product which has a single mp3 download as the only attribute.
The problem: When products are added to the cart they appear and can be purchased, but the download button never appears.
Actions taken to fix(after reading the forums): Turned on 'Default Attribute to be Marked Selected:' to 'Yes'. (Directly in the database with the SQL)
update`products_attributes`
set `attributes_default` =1
WHERE `attributes_default`=0
Result: I had hoped this would have automatically assigned the downloadable files to the products in the cart but it didnt seam to have an effect.
a product to see this in action can be found here:
http://musictrax.jp/index.php?main_page=product_music_info&products_id=2982
The payment method 'check/money order' is set to go directly to the 'delivered' state which should result in the customer getting their song.
Im at a loss as to how to get it to go. If anybody has any thoughts or suggestions they would be appreciated.
The downloads were working a while back and now they are not working. I believe that the multiple downloads feature that i added is the cause but i dont know for sure.