USPS shipping not working for me

The shipping option works on my site for zone shipping. I am trying to get the shipping option for usps to work, but it will not. How do I resolve this issue?

Quiltconsignment:

The shipping option works on my site for zone shipping. I am trying to get the shipping option for usps to work, but it will not. How do I resolve this issue?

Issue has been resolved. Thank you to everyone who helped.

Quiltconsignment:

The shipping option works on my site for zone shipping. I am trying to get the shipping option for usps to work, but it will not. How do I resolve this issue?

A year ago we just set up the zone shipping and left it that way. Now we would like to get the usps shipping working and it does not work for international sales.

We are using Zen Cart version 1.3.7

Our site is www.foreverdinks.com

Any help would be greatly appreciated.

We have a zen cart 1.3.7 and are not able to get our

USPS shipping for international to work

The website is www.foreverdinks.com

We had been using the zone shipping since we opened the cart, but would prefer to use the shipping by weight instead.

Any help would be greatly appreciated. Thank you!

USPS changed their infrastructure a year ago ... you'll need to update your shipping module with the newer version: http://www.zen-cart.com/forum/showthread.php?t=97461

If that still doesn't help, then please explain exactly what you mean by "we are not able to get our USPS shipping for international to work" -- surely there's more detail than that ...?

Ok here is what I did to try and resolve this.

I deleted the usps shipping option from my admin in my cart.

I then went into my cpanel, file manage, public htp root, public_html, includes, modules, shipping and then uploaded the may 2008 patch.

Then went back to my admin and installed the usps mod.

Then added an item to my cart and attempt to estimate postage for an international country. The system allows you to pick a country and a area within that country and then that is it. It does not show any shipping options what so ever.

If you need more information I don't know what to give you. Thank you!

Make sure that you put in a valid USPS Web Tools User ID ...

Make sure that you are set to the Production Server ...

You may also want to verify with USPS that your USPS Web Tools User ID is still active for the Production Server ...

Ajeh:

Make sure that you put in a valid USPS Web Tools User ID ...

Make sure that you are set to the Production Server ...

You may also want to verify with USPS that your USPS Web Tools User ID is still active for the Production Server ...

We did all of the above and have verified it enough that the Post office knows our voice when we call.

The box is also checked for production.

We have 2 carts that are suppose to be set up the same. The are both 1.3.7 they do not have some of the same features. The other cart appears to have more perks.

Quiltconsignment:

We have 2 carts that are suppose to be set up the same. The are both 1.3.7 they do not have some of the same features. The other cart appears to have more perks.

Could you be more specific on what you mean?

Ajeh:

Could you be more specific on what you mean?

We have 2 zen carts 1.3.7

The cart we are trying to fix has all the above information. What else is it that you want me to tell you?

The cart is 1.3.7 and the international shipping does not work. The countries are all listed however if you click on one of the international countries it does not give you shipping options.

What else is it you want me to tell you? If you want me to tell you what the problem is I can't. I am looking for a solution.

You said you have 2 carts and 1 cart has more perks ... is this in regards to the Shipping?

What is the Ship To and Ship From address?

What weight?

Do you have any Zones set on the USPS shipping module?

Ajeh:

You said you have 2 carts and 1 cart has more perks ... is this in regards to the Shipping?

What is the Ship To and Ship From address?

What weight?

Do you have any Zones set on the USPS shipping module?

The difference between the 2 carts if one of them works

No there is no zone shipping set.

The address is a us address to anywhere international. If you go to the site www.foreverdinks.com and select a foreign country you can select any.....when you click update it does not give you any shipping options.

I have looked at it and I see it is broken and I am trying to pull teeth ... er ... ask you some questions that might help identify the problem ...

If you would like me to look into this further on your site and see if I can see the cause, you may PM me ... :smile:

Ajeh:

I have looked at it and I see it is broken and I am trying to pull teeth ... er ... ask you some questions that might help identify the problem ...

If you would like me to look into this further on your site and see if I can see the cause, you may PM me ... :smile:

I pm'd you. Thanks

I have v1.3.8 installed. USPS works for US addresses but not international. Here's my settings with the user id removed.

Enable USPS Shipping
True

Enter the USPS Web Tools User ID

Which server to use
production

Handling Fee
0

Tax Class
--none--

Tax Basis
Billing

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable
False

USPS Options
--none--

Domestic Shipping Methods
PRIORITY, FIRST CLASS, PARCEL

International Shipping Methods
First-Class Mail Int

Debug Mode
Off

Thanks.****

Can you make sure that you have the current version for USPS and following the instructions for Saving your settings, REMOVE, INSTALL and then reconfiguring it ...
http://www.zen-cart.com/forum/showthread.php?t=97461

NOTE: also check on the weight constraints for First Class International and check your order weight plus the Tare weight ...

Thanks, that worked. I thought since I had the latest version of zen cart I didn't need to update the shipping, but was obviously wrong. Thanks for the help.

You are most welcome ... thanks for the update that this worked for you ...

Might also review the Known Bug Fixes:
http://www.zen-cart.com/forum/showthread.php?p=697924

And the Security Alerts:
http://www.zen-cart.com/forum/showthread.php?t=108428

Linda I sent you a email about updates could you please check it out for me? Thank you!