Zen Cart Logo
Forums / General Questions / Please help site down

Please help site down

Locked

Views: 869

Results 1 to 7 of 7
This thread is locked. New replies are disabled.
8 Apr 2008, 9:43 AM
#1
mate2007 avatar

mate2007

New Zenner

Join Date:
May 2007
Posts:
35
Plugin Contributions:
0

Please help site down

Hi

My site was working perfect last night but this morning i have the message

"There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you."

I have checked my mysql database and it seems fine and ive also checked the configure.php to see if the settings were ok

Everything looks ok, My hosting company are saying that there is no problems at there end

what else should i be checking

Thanks in advance

Mate:wacko:

8 Apr 2008, 10:45 AM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Please help site down

Can you get to your Admin page?

8 Apr 2008, 11:17 AM
#3
mate2007 avatar

mate2007

New Zenner

Join Date:
May 2007
Posts:
35
Plugin Contributions:
0

Re: Please help site down

Hi yes i can get into my admin, its strange because i tried earlier and couldnt

Cheers

Mate

8 Apr 2008, 11:26 AM
#4
mate2007 avatar

mate2007

New Zenner

Join Date:
May 2007
Posts:
35
Plugin Contributions:
0

Re: Please help site down

Just to let you all know panic over, after asking my host to check the sever mysteriously everythings working again, although they swearblind there was nothing wrong
Thanks

Mate:laugh:

8 Apr 2008, 11:39 AM
#5
misty avatar

misty

Inactive

Join Date:
Apr 2004
Location:
UK
Posts:
5,752
Plugin Contributions:
1

Re: Please help site down

mate2007:

although they swear blind there was nothing wrong
They always do when it is their fault.
:wink:

8 Apr 2008, 1:34 PM
#6
website_rob avatar

website_rob

Inactive

Join Date:
Oct 2006
Location:
Alberta, Canada
Posts:
4,572
Plugin Contributions:
0

Re: Please help site down

Misty, that's not necessarily true and one shouldn't paint all Hosters witht the same brush.

Yes, it is a Hoster problem when one sees a msg. like:
"There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you."

A lot depends upon the setup as some Hosters run mySQL on a seperate Server from Apache or perhaps the Tech doing the replying is not aware of what's going on with the Server. And yes, there are some Hosters who really don't pay much attention to things but that's not to say all Hosters do. :wink:

8 Apr 2008, 1:58 PM
#7
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Please help site down

misty:

They always do when it is their fault.
:wink:

I'm sure merlinpa would admit to a mistake, if he ever makes one.