Forums / Built-in Shipping and Payment Modules / Zen Cart not sending out CC email for orders

Zen Cart not sending out CC email for orders

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9 Apr 2008, 12:30 AM
#1
ifeelfroosh avatar

ifeelfroosh

New Zenner

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Jun 2006
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Zen Cart not sending out CC email for orders

I have stopped receiving emails regarding orders and the cc number. I looked into my email archives and I can see that an email has been send out for the order but none for the credit card. The kicker is that I didn't receive the email regarding the order (which shows it is in the archive) or the cc number email.

I am getting emails when the customer uses the contact us function.

Please advise as I'm lost as to what to do next.

9 Apr 2008, 12:47 AM
#2
ifeelfroosh avatar

ifeelfroosh

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Re: Zen Cart not sending out CC email for orders

This is my credit card setting in the payment module

Credit Card Test Info:

CC#: 4111111111111111
Expiration: Any

Enable Credit Card Module
True

Split Credit Card Email Address
[email protected]

Payment Zone
--none--

Set Order Status
default

Sort order of display.
0

Collect & store the CVV number
False

9 Apr 2008, 12:52 AM
#3
Kim avatar

Kim

Obaa-san

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Re: Zen Cart not sending out CC email for orders

You were answered in one of the other threads. Ask your host what has changed and check your email settings.

Please don't repost.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

9 Apr 2008, 1:38 AM
#4
ifeelfroosh avatar

ifeelfroosh

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Re: Zen Cart not sending out CC email for orders

The thing is that I placed more info in this thread. I did some more investigating and found out that the shopping cart sent out the order email to me but didn't reproduce or send out the extra cc email.

8 May 2008, 8:58 AM
#5
absolute avatar

absolute

Totally Zenned

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Re: Zen Cart not sending out CC email for orders

Are your credit card numbers apperaring in the admin order page with the XXXXX in the middle, or are they missing as well? Within the payment class 'cc' there are 2 processes. The first saves the numbers to the database, and the second sends the email. If there is a problem with your payment module, it may be that one or both of these modules fail.

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