Canada Post module

Yes, indeed, it works with the modified (cryptocoins) version of the canadapost.php as well.

As of today, I'm getting gateway timeouts on canada post's site and neither code is working :) I thinking it's on CP's end but if anyone can confirm that would be helpful.

Thanks.

dunedon:

As of today, I'm getting gateway timeouts on canada post's site and neither code is working :) I thinking it's on CP's end but if anyone can confirm that would be helpful. Thanks.
Mine appears to be functioning ok. Put an item in cart and got quick selection of CP options. Didn't take it thru checkout. I did have a wonky the other day when CP went down I tried adding the hack and then removing it. I accidentally hit and extra key at some point so there was an extra character in my code which wonked it up. Found the error in logs.

soxophoneplayer:

Mine appears to be functioning ok. Put an item in cart and got quick selection of CP options. Didn't take it thru checkout. I did have a wonky the other day when CP went down I tried adding the hack and then removing it. I accidentally hit and extra key at some point so there was an extra character in my code which wonked it up. Found the error in logs.

I'm getting connection refused errors when I try the module, and when I select the link to "Modify my Profile" I enter my ID and password and it gives a gateway error ... not sure what's going on or what has changed ... sigh.

Canada Post is working at my end without the patch.

Royal:

Canada Post is working at my end without the patch.

What version of ZenCart are you using? I'm still using 1.3.9h ... wonder if that's part of the problem (maybe that version of the CP module won't work, but the newest will) ... I might have to upgrade my site (which is another entire worry).

Thanks for any info/help :)

Hello dunedon,

I'm using V1.5.4.

Try a fresh install of canadapost.php and upload it to /includes/modules/shipping

I am getting the connection timeout error. I have tried the hack with no success. I have tried a fresh install of canadapost.php, a fresh install of the entire mod, and a fresh install of the mod on a fresh install of ZC 1.5.4. Nothing works. Is anyone else having similar problems with Canada Post now?

I used this mod for 6 or 7 years without a problem. Indeed, the CP module with dimensional shipping was the reason why I switched to ZC from another ecommerce package way back when. Implementing zone and table rates would be cumbersome and inaccurate, so I hope that Canada Post hasn't created a permanent problem.

iCarp:

I am getting the connection timeout error. I have tried the hack with no success. I have tried a fresh install of canadapost.php, a fresh install of the entire mod, and a fresh install of the mod on a fresh install of ZC 1.5.4. Nothing works. Is anyone else having similar problems with Canada Post now?

I used this mod for 6 or 7 years without a problem. Indeed, the CP module with dimensional shipping was the reason why I switched to ZC from another ecommerce package way back when. Implementing zone and table rates would be cumbersome and inaccurate, so I hope that Canada Post hasn't created a permanent problem.

Sorry to hear that the Canada Post module not working for you.

The module is running okay on my end.

I've been going round and round trying to solve this issue for 8 or 9 hours now and I'm starting to feel like an idiot... So I'm reaching out to see if someone can point me in the right direction.

I cannot, for the life of me, figure out what I need to change so that the CP Shipping Module groups all products into one box. Currently, it's returning quotes for each item of the order to be shipped in it's own box, separately.

In my searching, I have found multiple posts from 2008-ish about a "item ships in original box" checkbox when editing or adding a product -- but I'm not able to find this box anywhere, so it makes me wonder if the setting I'm looking for has moved or changed since then? Any help at all is immensely appreciated.

• Zen-Cart v1.5.3 (with the Authorize.Net module from v1.5.4) with the latest version of the CP Module.
• PHP v5.3.29
• MySQL v5.1.55-rel12.6

matgeek:

I've been going round and round trying to solve this issue for 8 or 9 hours now and I'm starting to feel like an idiot... So I'm reaching out to see if someone can point me in the right direction.

I cannot, for the life of me, figure out what I need to change so that the CP Shipping Module groups all products into one box. Currently, it's returning quotes for each item of the order to be shipped in it's own box, separately.

In my searching, I have found multiple posts from 2008-ish about a "item ships in original box" checkbox when editing or adding a product -- but I'm not able to find this box anywhere, so it makes me wonder if the setting I'm looking for has moved or changed since then? Any help at all is immensely appreciated.

• Zen-Cart v1.5.3 (with the Authorize.Net module from v1.5.4) with the latest version of the CP Module.
• PHP v5.3.29
• MySQL v5.1.55-rel12.6

Hello,

Make sure ready to ship is not check on the product pages.

Go to Module and click on Shipping in Admin.

Select the Canada Post Module. Click on Modify my profile.

Log in with your user name and password.

Select Add/Modify/Delete Boxes

Add your boxes.

Then Log out when you are finished.

Make sure Ready to ship is un check on your product pages.

Products Shipping Weight: 0.125

Select Weight Units: kgs

Select Dimensional Units: cm

Length 17

Width 10.40

Height 1.60

Ready to Ship [Do Not Check This Box] Item ships in its original box? (ie: will not be combined in another box for shipping, and no additional packaging costs to be added)

Royal:

Hello,

Make sure Ready to ship is un check on your product pages.

Products Shipping Weight: 0.125
Select Weight Units: kgs
Select Dimensional Units: cm

Length 17
Width 10.40
Height 1.60

Ready to Ship [Do Not Check This Box] Item ships in its original box? (ie: will not be combined in another box for shipping, and no additional packaging costs to be added)

Hrm... well I guess I found the issue. My 'edit product' page does not show these extra fields -- and in fact, seems to be missing the actual DEFINE text for the various items onscreen. I would say something went awry when I originally installed, I will start the process of a full clean install (not going to be fun, but it seems the only solution at the moment).

Thanks for the help Royal! Saved me a bunch of time trying to debug the issue on my own.

Thanks again for the assistance Royal, after the reinstall everything is running as expected.

Next question. I'm trying to find a solution to make ShipStation work with this plugin and am curious if anyone knows how to access the Box Size that the Canada Post Plugin chooses for the quote? We have 20+ boxes setup in our CP web tool and currently have no idea which box size the shipping quote is for.

The Canada Post plug in seems to have stopped working (again). At checkout I'm getting :

"An unknown error occured with the Canada Post shipping calculations. If you prefer to use Canada Post as your shipping method, please contact the Ravenvision Orchid Supplies via Email."

It means that people cant complete the checkout.

And my store is really slow.

Something similar happened earlier this year, but CP fixed it.

Anybody else experiencing this and/or have a suggestion?

Frustrated,
Max

https://www.ravenvision.ca

I've done some more digging. The Plug-in and Canada Post do seem to be talking to each other. The problem came from the number of items in the cart.

A customer informed me of the error. She was unable to complete her purchase as the shipping calculator was throwing an error. When I recreated her order, I got the same error. It seems to have something to do with the quantity of items. Some of are products are quite small and she wanted 200 of one (2 inch item ) and 100 of another (4 inch item). When I reduced the quantity, the error went away. I tweaked the quantities to find the point where the error occurs. This would work: 200 small and 3 larger. So would this 48 small and 200 large. Even these large quantities made the whole order only way 4 kg so excessive weight is not the problem.
Other things I did:

• In my Canada Post profile, I created a huge box that should easily hold the order. (presuming the CP starts using the new box right away) That didn't help.
• I tried reducing the size of the product on the product information page (making them virtually flat), but that also didn't help.

It has left me a little perplexed. Are there other factors besides weight and size of product and size of box? Why should it be limited at all?

Also, I must say, it seems to take a very long time for Canada Post to come up with its shipping estimate. My experiments took hours.

Any insights?

Thanx in advance.
Max

I've been having issues this past week with the Canada Post shipping module.

Basically, it suddenly has stopped returning results for Priority shipping.
It'll return rates for Xpresspost, Expedited, Small Packet and Tracked Packet. Just suddenly , with no changes made on my admin side and no setting changes made in my sellonline profile/options, it won't return Priority rates for USA customers.

Is there a way to see if Canada Post made yet more changes on their server to end up messing up results?

Northfur:

I've been having issues this past week with the Canada Post shipping module.

Basically, it suddenly has stopped returning results for Priority shipping....

I just tested and Priority is missing of my return results as well. (In my case I don't think anyone has ever actually selected it though.)

Ok, So when I asked on the Canada Post forums https://forums.canadapost.ca/forum/posts/list/0/106217.page

Apparently they're no longer supporting SellOnline...

So is there any new Canada Post module in development that connects to whatever they decided to switch to?
If they are indeed phasing out their sellonline system for some other system, it's only a matter of time until the current Canada Post shipping module breaks down completely as sellonline disappears.

After speaking with Dr.Byte, I've contributed $100 usd towards the development of a new Canada Post module to connect to Canada Post's new system.

I'd like to encourage other Canadian Zencart users to contact DrByte to offer up something, to add to the pot, to help make this module a priority for him, considering how it's falling apart and will eventually die completely.

Canada Post is the go-to low-cost shipping solution to Canadian businesses shipping to the USA, and it's in everyone who uses this module's best interest to make sure that this gets developed sooner rather than later, lest we be stuck shipping with expensive options like UPS or FedEx or stuck manually setting up tons of tables that are never completely accurate.

Im having the same issue with opencart, just wondering if there was an update on this?