Canada Post module

Royal:

Hello Carley,

In Zen Cart Admin. Go to "Configuration" click on "Shipping/Packaging".

Look for:

Package Tare Small to Medium - added percentage:weight and change the value to 0:0 if it is not.

Larger packages - added packaging percentage:weight and change the value to 0:0 if it is not.

If that does not work try re-install the Canadapost Module.

Did you cute and paste the "mysql_canpost_dimensional_13x.sql" in Tools/Install SQL Patches?

Hello Royal;

I just set both to 0:0 as instructed.

I did run the SQL patch. I ran it again just in case and got the error saying each of the 6 statements already exist - so they're all there.

I'm still getting the same results, so I'll re-install each of the files & let you know what happens!

Thanks again for all the help - I'm REALLY new to all of this & just trying to figure things out & learn as I go.

Royal:

Hello Carley,

In Zen Cart Admin. Go to "Configuration" click on "Shipping/Packaging".

Look for:

Package Tare Small to Medium - added percentage:weight and change the value to 0:0 if it is not.

Larger packages - added packaging percentage:weight and change the value to 0:0 if it is not.

**If that does not work try re-install the Canadapost Module. **

Did you cute and paste the "mysql_canpost_dimensional_13x.sql" in Tools/Install SQL Patches?

I re-installed each of the files included in the module.
I"m still getting the same results though - I don't have Lettermail OR Xpresspost showing up in my estimate shipping pop-up (I double-checked that on Canada Post's side I have "xpresspost" clicked so it's enabled, and I do - I've enabled each option they offer).

Okay Carley,

Let's roll up our sleeves.

How did you setup your lettermail rate in Zen-Cart admin?

Below I used 0.200 kg and 0.500 kg as example.

Notice: 0.200:2.06,0.500:3.50

Weight in red
Price in black

Example:

Enable CanadaPost Shipping
True

Enable Lettermail Rates
True

Max weight for Lettermail
0.500

Table rates for Canada
0.200:2.06,0.500:3.50

Table rates for USA
0.200:3.60,0.500:7.20

Table rates for International
0.200:7.20,0.500:14.40

Enter CanadaPost Server
sellonline.canadapost.ca

Enter CanadaPost Server Port
30000

Enter Selected Language-optional
en

Enter Your CanadaPost Customer ID
CPC_X_X_X_X_X

Enter Turn Around Time(optional)
48

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Use CP Handling Charge System
True

Handling Charge per box
0

Sort Order
22

Canada Post Lettermail Rates: http://www.canadapost.ca/cpo/mc/personal/ratesprices/postalprices2011.jsf

For Xpresspost to show in your cart. Do not select Expedited Service on Canada Post side. Regular and Expedited are the same price.

Hello Carley,

I just check your website and Lettermail shows up for USA and INTL.

Check your "Table rates for Canada".

Shipping quotes are based on the address information you selected: Florida 33393 United States

Available Shipping Methods Rates
Canada Post (Priority Worldwide USA) $65.06
Canada Post (Xpresspost USA, 2011-04-16) $28.63
Canada Post (Expedited US Business, 2011-04-19) $17.82
Canada Post (Small Packets Air, up to 2 weeks) $8.46
Canada Post (Small Packets Surface, 2 to 4 weeks) $6.85
Canada Post (U.S.A Letter-post, up to 2 weeks) $2.03
Store Pickup (Walk In) $0.00

Shipping quotes are based on the address information you selected: United Kingdom

Available Shipping Methods Rates
Canada Post (Priority Worldwide INTL) $85.87
Canada Post (XPressPost International, 2011-04-20) $56.39
Canada Post (Small Packets Air, up to 2 weeks) $9.53
Canada Post (Parcel Surface, 1 to 3 months) $34.32
Canada Post (Small Packets Surface, 1 to 3 months) $7.54
Canada Post (INTL Letter-post, up to 2 weeks) $2.75
Store Pickup (Walk In) $0.00

Royal:

Okay Carley,

Let's roll up our sleeves.

How did you setup your lettermail rate in Zen-Cart admin?

Below I used 0.200 kg and 0.500 kg as example.

Notice: 0.200:2.06,0.500:3.50

Weight in red
Price in black

Example:

Enable CanadaPost Shipping
True

Enable Lettermail Rates
True

Max weight for Lettermail
0.500

Table rates for Canada
0.200:2.06,0.500:3.50

Table rates for USA
0.200:3.60,0.500:7.20

Table rates for International
0.200:7.20,0.500:14.40

Enter CanadaPost Server
sellonline.canadapost.ca

Enter CanadaPost Server Port
30000

Enter Selected Language-optional
en

Enter Your CanadaPost Customer ID
CPC_X_X_X_X_X

Enter Turn Around Time(optional)
48

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Use CP Handling Charge System
True

Handling Charge per box
0

Sort Order
22

Canada Post Lettermail Rates: http://www.canadapost.ca/cpo/mc/personal/ratesprices/postalprices2011.jsf

For Xpresspost to show in your cart. Do not select Expedited Service on Canada Post side. Regular and Expedited are the same price.
Good Afternoon Royal;

I unchecked Expedited on Canada Posts side - I now have xpresspost showing up!

I have my lettermail set up like this:
Enable CanadaPost Shipping
True

Enable Lettermail Rates
True

Max weight for Lettermail
0.500 kg

Table rates for Canada
0.020:1.03, 0.050:1.18, 0.100:1.25, 0.200:2.06, 0.300:2.85, 0.400:3.25, 0.500:3.50

Table rates for USA
0.030:1.03, 0.050:1.25, 0.100:2.06, 0.200:3.60, 0.500:7.20

Table rates for International
0.030:1.75, 0.050:2.50, 0.100:4.10, 0.200:7.20, 0.500:14.40

Enter CanadaPost Server
sellonline.canadapost.ca

Enter CanadaPost Server Port
30000

Enter Selected Language-optional
en

Enter Your CanadaPost Customer ID
CPC_X_X_X (I have the real ID in on my end, but figured that maybe i should not it up here)

Enter Turn Around Time(optional)
48

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Use CP Handling Charge System
True

Handling Charge per box
0

Sort Order
22 (was not set to 22 before this, but after seeing what you put, i switched it to 22)

I now have Xpresspost (YAY!!- thanks for that!), not sure why I don't have lettermail showing up though, cause it seems like my set up for it matches what you put up for the most part.

I got rid of "Store Pickup", to see if that made a difference at all. Not offering it didn't make the lettermail show up (i thought maybe it was cause i had too many options showing up?), so i've added it back since it didn't seem to make a difference.

EDIT:
whoops - i didn't see your last post before posting this! I'm reading it now

Royal:

Hello Carley,

I just check your website and Lettermail shows up for USA and INTL.

Check your "Table rates for Canada".

Shipping quotes are based on the address information you selected: Florida 33393 United States

Available Shipping Methods Rates
Canada Post (Priority Worldwide USA) $65.06
Canada Post (Xpresspost USA, 2011-04-16) $28.63
Canada Post (Expedited US Business, 2011-04-19) $17.82
Canada Post (Small Packets Air, up to 2 weeks) $8.46
Canada Post (Small Packets Surface, 2 to 4 weeks) $6.85
Canada Post (U.S.A Letter-post, up to 2 weeks) $2.03
Store Pickup (Walk In) $0.00

---

Shipping quotes are based on the address information you selected: United Kingdom

Available Shipping Methods Rates
Canada Post (Priority Worldwide INTL) $85.87
Canada Post (XPressPost International, 2011-04-20) $56.39
Canada Post (Small Packets Air, up to 2 weeks) $9.53
Canada Post (Parcel Surface, 1 to 3 months) $34.32
Canada Post (Small Packets Surface, 1 to 3 months) $7.54
Canada Post (INTL Letter-post, up to 2 weeks) $2.75
Store Pickup (Walk In) $0.00

Oh this is bizarre! I was so preoccupied with the fact that it wasn't working for Canada, I hadn't checked it for USA & International yet. At least it's showing up for those two!

I checked my table rates - the only potential issue I could find is that on the lower end of my table rates for Canada I used the rate amounts for "Medium Lettermail" instead of "Standard Lettermail" as the weights do overlap, but the medium rates are slightly higher (i figured i should go with the slightly higher amounts rather than loose money on every shipment that gets counted as medium instead of standard).
I just changed my tables rates so that the 2 lowest rates listed were for "standard" instead of "medium", doesn't seem to have changed the results at all though.

This is just so bizarre!

Hello Carley,

Use the attachment to replace the canadapost.php in: includes/modules/shipping/canadapost.php

Let me know if that help.

Hello Carley,

Here it is.

Royal:

Hello Carley,

Use the attachment to replace the canadapost.php in: includes/modules/shipping/canadapost.php

Let me know if that help.

I installed the canadapost.php that you attached, no change in results unfortunately.

Hello DrByte and Ajeh,

Do you have any ideas what might cause this?

Carley have Lettermail rate for USA and INTL but not for Canada.

carley:

I installed the canadapost.php that you attached, no change in results unfortunately.

Forgot to mention- I double checked & Lettermail IS still showing up for USA & INTL, but same results for Canada.

Thanks for working on this so much with me Royal! I hope its not been too much of a pain helping such a newb, you've been fantastic!:D

carley:

Thanks for working on this so much with me Royal! I hope its not been too much of a pain helping such a newb, you've been fantastic!:D

Hello Carley,

It's my pleasure to help. :smile::hug:

I send you a private message.

Talk later. I'm off to work:P

Royal:

Hello Carley,

It's my pleasure to help. :smile::hug:

I send you a private message.

Talk later. I'm off to work:P

Sounds good, I'll go check my pm's :)

Have a great day at work!

Hi Roya,

Do you have a suggestion on ho I should handle my shipping.

Product 1 - 25gr (in celophane wrapper) 20x17x0.5 cm
Product 2 - 10 gr (in celophane wrapper) 20x17x0.5 cm
Product 3 - 100 gr - fine art print - would have to be packed into cardboard for shipping (17x22 inches)

I can put one or more of the small items into 1 padded envelope.

The minimum for 1 art print is 1 cardboard box - but I could put more than 1 print into the cardboard box.

How would you suggest I set the weights or tare stuff?

Hello Janissaire,

Measure the "envelope" and "box" that you will use to ship your item(s) in.

Item Weight: Zen-Cart
Box Weight: Canada Post website
Packaging Weight (Bubble wrap, peanut, cardboard backing and etc.): Add it to Item Weight or Box Weight.

Example:

Item Weight: 0.100 kg
Box Weight: 0.065 kg
Packaging Weight: 0.015 kg

You can add the packaging weight to the Item or Box Weight.

Making the Item Weight 0.100 + 0.015 = 0.115 kg
Box Weight stay the same 0.065 kg

or

Making the Box Weight 0.065 + 0.015 = 0.080 kg
Item Weight stay the same 0.100 kg.

Royal - thanks again as always :smile:

Box wieght as in Tare Value? Doesn't that change the entire thing?

janissaire:

Box wieght as in Tare Value? Doesn't that change the entire thing?

Hello Janissaire,

The Box Weight on Canada Post website. I do not use the Tare in Zen-Cart.

I just called Canada Post's help line for their "sell online" accounts, to see if they might be able to help with getting Lettermail quotes to show up or see what the error is on their end.

The person I spoke with said that they don't offer quotes for lettermail, to show directly on sites. I let them know that I do have it working for USA & INTL quotes & that those quotes are showing using this module and their "table rates", but he still said that there is no such feature that they offer. So they must just not be aware of how this module works or something.

Anyway, they unfortunately couldn't help, but he did suggest to just set up a "flat rate" shipping option that would cover the amount charged for any Lettermail shipments within Canada. So if I'm unable to get the Canadian Lettermail quotes to work with this module, i may try that.
I'm also wondering now if i should try to set it up through the "Table Rates" shipping module that's already included in zencart. I'm thinking that maybe I can set that up for the same table rates, and put the "Shipping Zone" to Canada (if it even allows that) if that will maybe work to provide Lettermail quotes for my Canadian customers.
I may try that now - I'll update here with the results, in case anyone else is having the same issue as me.

Nevermind :oops:, my idea to the "Table Rates" module to fix my Canadian Lettermail Quotes issue won't work - it doesn't take into consideration the dimensions of the item, so it will offer the rate even on items that have dimensions that are too big.

It looks like the same applies to using the "Flat Rate" thing that the Canada Post customer service rep suggested.

So it looks like I'm back to the issue from before - my "estimate shipping" button/pop up in my zencart supplies Lettermail quotes for USA & INTL customers, but not Canadian ones (for some random, unknown reason). Oh well, it was worth a shot :(

carley:

I just called Canada Post's help line for their "sell online" accounts, to see if they might be able to help with getting Lettermail quotes to show up or see what the error is on their end.

The person I spoke with said that they don't offer quotes for lettermail, to show directly on sites. I let them know that I do have it working for USA & INTL quotes & that those quotes are showing using this module and their "table rates", but he still said that there is no such feature that they offer. So they must just not be aware of how this module works or something.

Anyway, they unfortunately couldn't help, but he did suggest to just set up a "flat rate" shipping option that would cover the amount charged for any Lettermail shipments within Canada. So if I'm unable to get the Canadian Lettermail quotes to work with this module, i may try that.
I'm also wondering now if i should try to set it up through the "Table Rates" shipping module that's already included in zencart. I'm thinking that maybe I can set that up for the same table rates, and put the "Shipping Zone" to Canada (if it even allows that) if that will maybe work to provide Lettermail quotes for my Canadian customers.
I may try that now - I'll update here with the results, in case anyone else is having the same issue as me.