Forums / Setting Up Categories, Products, Attributes / Cart total is 1/2 what it should be, production site down

Cart total is 1/2 what it should be, production site down

Locked

Started by djcaw57 on 10 Apr 2008, 6:01 PM · Views: 997

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
10 Apr 2008, 6:01 PM
#1
djcaw57 avatar

djcaw57

New Zenner

Join Date:
Dec 2007
Posts:
13
Plugin Contributions:
0

Cart total is 1/2 what it should be, production site down

Hello,
I have a prouduct price setup at $4.00, my Product Qty Minimum: 0.5, Product Qty Maximum: 10 and Product Qty Units:0.5.

The problem is when a customer adds .5 units to their cart, the total is $2.00 instead of $4.00.

Last week, when they added .5 to their cart, the total was $4.00, I have no clue what I changed to make this happen, any help or info would be greatly appreciated.
Thanks!!!

11 Apr 2008, 2:25 AM
#2
djcaw57 avatar

djcaw57

New Zenner

Join Date:
Dec 2007
Posts:
13
Plugin Contributions:
0

Re: Cart total is 1/2 what it should be, production site down

Any Help Would Be Greatly Appreciated as this has had my store down all day....

See picture attached..

When customer adds .5 units to cart and unit price is $5.00, $2.50 is displaying in the cart, not $5.00. I have checked everything and this worked great last week.

Please help if you can

Thank You very much!!!

11 Apr 2008, 2:53 AM
#3
boatin57 avatar

boatin57

New Zenner

Join Date:
Apr 2008
Posts:
7
Plugin Contributions:
0

Re: Cart total is 1/2 what it should be, production site down

That looks very strange...........

11 Apr 2008, 10:54 AM
#4
boatin57 avatar

boatin57

New Zenner

Join Date:
Apr 2008
Posts:
7
Plugin Contributions:
0

Re: Cart total is 1/2 what it should be, production site down

Hi everyone!!

Can anyone help me with finding out which module or php file handles the price calculation in the shopping cart? I have a serious problem in my store, after a user adds an item to their cart, the total price is cut in half.

I just need a place to start looking as I am very new to Zen. Also attached is a screen shot of the problem.

Thank in advance.

11 Apr 2008, 1:31 PM
#5
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,691
Plugin Contributions:
0

Re: Cart total is 1/2 what it should be, production site down

Your product price is $4 - you put half of one (.5) in the cart - then $2 **IS **the correct price.

BTW- Posting and reposting the same problem in multiple places is not going to get a faster response.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.