Checkout_shipping Blank page! ???

11 Apr 2008, 3:16 AM

New Zenner

Join Date:: Jul 2007
Posts:: 7
Plugin Contributions:: 0

Checkout_shipping Blank page! ???

index.php?main_page=checkout_shipping

Now i'd first like to state that ive been using the most up to date version of zencart. Secondly the site has been without change or problems since it was started. I guess over the past few days customers have been noting that once you hit the checkout button to head to the checkout_shipping page, the page just goes blank.

Any idea why it might do that, considering nothing has been touched server side.

Cheers guys!

11 Apr 2008, 4:14 AM

webskipper

Totally Zenned

Join Date:: Nov 2007
Location:: USA
Posts:: 876
Plugin Contributions:: 2

Re: Checkout_shipping Blank page! ???

Link please.

Are you getting an error message?

Did you make any changes recently that could affect the cart functions?

I'd use your backup to correct the issue and then move forward?

You do back up right?

Cheers!
v2.2.1

11 Apr 2008, 5:36 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Checkout_shipping Blank page! ???

What version of Zen Cart?
What addons/contributions are installed?
What shipping modules are enabled?
What payment modules are enabled?
Have you tried running the debug logger from this FAQ: https://www.zen-cart.com/tutorials/index.php?article=82 (esp step 2a)?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.