Reward Points Module for ZC v13x

Could someone try to answer the question below please, I already posted it few weeks ago with no response.

I would appreciate if someone could clarify this feature:

Delete Old Reward Transactions Period
Set the age (in days) to keep the reward point transactions. Outstanding reward points pending after this period will be lost. Set to 0 to keep all transactions.

Is this mean that any points that are earned will not be deleted no matter what? I setup this module using Sunrise Period of 1 so pending points become earned the next day but I like these earned points to be deleted after 30 days but looks like the system doesn't delete earned points?

v1.5 version:
http://www.zen-cart.com/downloads.php?do=file&id=704

Here is a fun scenario that makes no sense ...

Below are all of the details of how to reproduce this (I do not believe anything is missing) ...

REWARDS BUG

PROBLEM:
It is not calculating the rewards correctly when Redeeming (spending) Rewards are done at the same time Buying New Products to earn more rewards.

NOTE: Customer to NOT in a Group Pricing group

SETUP Customer:
Either set balance for customer, or buy Products and ship to get total
Balance:
PENDING: 0 $0.00
EARNED: 13000 $130.00

Make New Order $50.00 5000
Use: 3000 ($30.00 rewards)

Checkout Confirmation shows (incorrectly or misleading):
Sub-Total: $50.00
Sales Tax: $0.00
Store Pickup (Walk In): $0.00
Value of Redeemed Reward Points: -$30.00
Total: $20.00
Reward Points earned: 2000

Results Balance:
PENDING: 2000 $20.00
EARNED: 10000 $100.00

*Should be:
Balance:
PENDING: 5000 $50.00 ($50.00 or 5000 points Purchased in checkout)
EARNED: 10000 $100.00 ($30.00 or 3000 points spent in checkout)

SHIP TO TRANSFER PENDING TO EARNED:
Results Balance:
PENDING: 0 $0.00
EARNED: 12000 $120.00

*Should be:
PENDING: 0 $0.00
EARNED: 15000 $150.00

EXPECTED CALCULATIONS FROM ...
START BALANCE: 13000 $130.00
SPENT REWARDS: 3000 $30.00
NEW PURCHASE: 5000 $50.00
NEW TOTAL: 15000 $150.00

REWARDS CONFIGURATION SETTINGS DETAILS:

Modules > ot_reward_points

Redeem method = manual

Modules > ot_reward_points_display = on

Config > Reward Point Configuration

Reward Point Mode 0 Reward Points are fixed to the product prices
Reward Point Sidebox Display 0 Sidebox on

Reward Point Status Track Advanced Mode
Pend: []
Earn: [3 status set to trigger pending to earned]

Reward Point Sunrise Period 0 No Sunrise period
Reward Point Redeem Minimum 0 No Min
Reward Point Redeem Maximum 0 No Max
Reward Point Rounding 0.0
Max Transactions to Display in Customer Admin 25
Delete Old Reward Transactions Period 90 Pending expire after 90 days
Adjust Reward Points for Sales/Specials 1 Use price less Discount n Specials.
Allow Reward Points on Free Products 0 Free products give 0 Reward Points.
Allow Redeem of Reward Points on
Order Total or Subtotal 1 Against the full order.
Set Minimum Order Value to
Set Minimum Order Value to Redeem Points Against 0 No Min
Limit Maximum Customers on Listings 2000
Display Products Reward Points When Zero 1 Always Display
Set New Account Reward Points No points awarded for new accounts

Advanced Reward Point Calculation Rules Advanced Rules Enabled
ot_coupon = Subtract
ot_group_pricing = Subtract
ot_gv = Add

Catalog > Reward Points

Set Global Reward Point Ratio = 100.00

Customers > Group Reward Redeem

Enter Global Points Ratio = .01

Customers > Reward Points

Nothing special here, all test users not in a group

So is anyone having this issue of trying to use Earned Rewards and Purchase New Order where New Reward Points should be earned at the same time and getting incorrect results, or ... does anyone see where there is some forgotten or missing setting that is resulting in this error?

I'm trying to setup a points ONLY store (no cash, credit card, etc). The user would earn points from an external system, that would then be added to the Zencart points store programatically.

The user would go shopping in the Zencart store and can ONLY use points to purchase items. Purchasing items should not earn the user any points (as they are earned via an external system).

Can I setup/tweak this component to make it work like this?

Also, after installing the component I do not see the following:

Admin->Catalog->Reward Points
Admin->Configuration->Reward Points
Admin->Customer->Group Reward Redeem
Admin->Customer->Reward Points

What did I do wrong?

Thanks for your help!

Ajeh, mine is calculating correctly.
The only differences I have are:
$1 spent = 1 point earned
1 point redeemed = $0.05 off

New points are correctly calculated from the subtotal (after redeemed points are subtracted and before tax and shipping is added).

One thing i noticed when I installed, for some reason I had to overwrite the admin files in Filezilla after my initial tests weren't working. After the overwrite it worked fine. Never happened before on other mods, but still likely my error :)

I've looked all over, search and can not find anything related to instructions for making the correct settings to start earning points. I've got it all installed, it shows the points sidebar, I can add points manually but can't seem to get the points to show up when purchasing as a customer.

I do have authorize. net setup up in test mode but even doing it as money order doesn't trigger the rewards. Wondering if I missed a file.

When viewing the orders, my options are pending, processing, delivered and update.

Any help would be appreciated.

Do you have ot_reward_points and ot_reward_points_display both installed under \Modules\Order Total ?

Yup.. All the files are there.

It's wierd.. Everything else works, menus, display on the site. It's just is not adding any points when items are purchased.

Turns out I had not set the payment module to be active.

Don't recall reading to that anywhere but eventually found a post with that mentioned.

Works great now!

Hi I have just installed this plugin and it seems to work fine untill I did a test run and when made a purchased with the reward points the remaining balance never changed even though I had redeemed most of the earned points

any ideas ?

thanks in advance

anyone had this problem??

The Rewards Module is awesome, thanks so much!!! One question -- is there a way to track how much money was actually redeemed using the Rewards Points (per date) or for a given date range? For example.. I have no idea how much money my customers have actually subtracted from their order or how many points they have actually redeemed. The admin tool shows Pending and Earned but not "Spent" or "Cashed in" etc. Many thanks!!!

hem:

http://www.zen-cart.com/index.php?main_page=product_contrib_info&cPath=40_60&products_id=1002

hi i am using this mod but i would like to give customers 2p for every point is there a way of doing this? your help is gratefully received

This isn't working correctly for us, how do we remove it?

I am wondering where I can find a generic rules and conditions for a reward program, or if anyone knows of a generator or template that I can use to create the rules.

Hi echonovember,

I have my own rules page. Click Reward Points to have a look and see if you can find useful contents there. I hope that this is what you meant and did not misunderstood your post.

i installed this mod, i did upload the file ot_reward_points.php to /includes/modules/order_total/,
but after installed, when i go to admin>modules>total order, i only find ot_reward_points_discount and ot_reward_points_display,
the ot_reward_points is not there, it dissapears
what did i miss?

another issue
in admin>customers>orders, it shows "Reward Points earned: $0.00",
i check the sql table zen_orders_total, for the order, text is 35, value is 0.0000
what do i show "Reward Points earned: 35" in the admin order page?
what do i fix it?

i have a quesion
in the sql table zen_orders_total, for class = ot_reward_points_display, all the value are 0.0000, is it correct?

i'm using zen cart 1.50 + reward point full suite 2.1b

on admin order page, i need ot_reward_points_display to show "text", while it shows 'value' of zen_orders_total table

now, reward points earned: $0.00
it should been shown , reward points earned: 35

inception:

another issue
in admin>customers>orders, it shows "Reward Points earned: $0.00",
i check the sql table zen_orders_total, for the order, text is 35, value is 0.0000
what do i show "Reward Points earned: 35" in the admin order page?
what do i fix it?

i guess it is a bug of reward point full suite 2.1b on zen cart 1.50 ?

i tried rp 1.33a on zen cart 1.39h, no problem
i tried rp 2.1b on zen cart 1.50 for several sites, all these sites get the issue below

go to the page Admin >Customers > Orders, at the bottom, you see "reward points earned: $0.00",
i checked the sql table, in the table zen_orders_total, the record of "text" is 35, of "value" is 0.0000,
so it means this mod shows the "value" of zen_orders_total, but all value of the table are 0.0000
it should have shown the "text", such as 35, on admin orders page, it should been "reward points earned: 35"