Reward Points Module for ZC v13x

DivaVocals:

Which is explained in the readme file for this module..
I already did :) but i couldnt find where to adjust the redeem ratio.
in the read me, it says i can adjust it in modules >order total > rewards point

But i cant seem to find it, hope u can help me

juneloweelyn:

I already did :) but i couldnt find where to adjust the redeem ratio.
in the read me, it says i can adjust it in modules >order total > rewards point

But i cant seem to find it, hope u can help me

The install.txt tell you how to do this. It even tells you where to go.

8.) You can set global and group Reward Point redeem ratios using Admin->Customer->Group Reward Redeem

Quick run through on how it works.

The Point Ratio is the number of reward points you award per unit of base price.
So a Point Ratio of 1 will award 10 reward points for every $10, €10, £10 etc spent.
The currency used is decided by how the prices are stored for the products.
The Global Point Ratio is used for every product, unless overwritten by a Category Point Ratio (if set).
The Category Point Ratio is overwritten by a Product Point Ratio (if set).

If you install the Reward Points Order Total Module you can also set a Redeem Ratio. This is set to 0.01
as default so each point redeemed is worth 1 cent/pence.

The Global Reward Point Redeem setting is found under Customers->Group Reward Redeem

Thanks for ur help ! it means a low :)

Hi,

I'm using this module, however a concern has raised where we cannot have points awarded to customer, if he purchases something that using existing points.
Can you share your thought, if this make sense, and if there is a way to do that ?

Regards,
Sky

skywalker826:

Hi,

I'm using this module, however a concern has raised where we cannot have points awarded to customer, if he purchases something that using existing points.
Can you share your thought, if this make sense, and if there is a way to do that ?

Regards,
Sky

Not sure what you are saying here. Sorry

countrycharm:

Not sure what you are saying here. Sorry

What I meant is that as long as customer use his existing points to purchase (Partially redeem or fully redeem), and then the purchase should not be awarded points.

I don't see such configuration available.

thoughts ?

skywalker826:

What I meant is that as long as customer use his existing points to purchase (Partially redeem or fully redeem), and then the purchase should not be awarded points.

I don't see such configuration available.

thoughts ?

Is this what you are trying to say. If a customer already has point in there account, they need to use there points up before they are able to obtain more Reward Points correct. If you want a customer to use all there Reward Points up when they checkout you can set that setting in your admin/Modules/Order Total/ Reward Points and set that to Automatic so the system will make them use all those points at one time. That way the system can continue given customer points when they purchase from you.

Now if customer has points and they don't use them for a long time, you can set it up in admin/configurations/ Reward Points: Delete Old Reward Transactions Period... You can set that setting to 30, 60, or 90 days and after that the system will wipe out any Reward Points a customer has.

Delete Old Reward Transactions Period:
Set the age (in days) to keep the reward point transactions. Outstanding reward points pending after this period will be lost. Set to 0 to keep all transactions.

I hope I answered your questions........

countrycharm:

Is this what you are trying to say. If a customer already has point in there account, they need to use there points up before they are able to obtain more Reward Points correct. If you want a customer to use all there Reward Points up when they checkout you can set that setting in your admin/Modules/Order Total/ Reward Points and set that to Automatic so the system will make them use all those points at one time. That way the system can continue given customer points when they purchase from you.

Now if customer has points and they don't use them for a long time, you can set it up in admin/configurations/ Reward Points: Delete Old Reward Transactions Period... You can set that setting to 30, 60, or 90 days and after that the system will wipe out any Reward Points a customer has.

Delete Old Reward Transactions Period:
Set the age (in days) to keep the reward point transactions. Outstanding reward points pending after this period will be lost. Set to 0 to keep all transactions.

I hope I answered your questions........

Hi,

Thanks for your answer.
What I want to achieve is that we want customer to use the points at their own will. However, we just don't want them to get more points when they use their points on a purchase. Is this make sense ?

Regards.

skywalker826:

Hi,

Thanks for your answer.
What I want to achieve is that we want customer to use the points at their own will. However, we just don't want them to get more points when they use their points on a purchase. Is this make sense ?

Regards.

That's the same thing as penalizing a customer for buying a product from you. This module does not do what you are asking for it to do.
Your customers have the option to use there points when they want to. You can either reward points or pay someone to modify the module for you.....Sorry

Hey everybody I just installed the reward point suite and everything went fairly smooth but the additions to the customers and catalog menus are not showing up. I searched the thread and couldn't find a solution. I double checked the php files and uninstalled and reinstalled the SQL file so I'm stuck! I'm using zencart 1.3.9e and php 5.3. Points display in the side box and the shopping cart. Thanks in advance!

Garrett Hull:

Hey everybody I just installed the reward point suite and everything went fairly smooth but the additions to the customers and catalog menus are not showing up. I searched the thread and couldn't find a solution. I double checked the php files and uninstalled and reinstalled the SQL file so I'm stuck! I'm using zencart 1.3.9e and php 5.3. Points display in the side box and the shopping cart. Thanks in advance!

What version of Reward Points are you using?

Make sure you have renamed the admin folder to your custom admin folder name. Same with the templates/custom folder name.

Thanks countrycharm for your reply! I'm using the latest version of reward points from zencart website Posted 4/24/12. I double checked and the admin folder is the root directory of the shop which I believe is renamed 'shop' in our case and followed the file structures manually. What particular files determine the appearance of those options? Maybe it would help me narrow my issue. Thanks!

countrycharm:

That's the same thing as penalizing a customer for buying a product from you. This module does not do what you are asking for it to do.
Your customers have the option to use there points when they want to. You can either reward points or pay someone to modify the module for you.....Sorry

Hi CountryCharm,

I need the the point system to do the following:
- 1 point is earned for every 10 dollars spent
- Each point equals .50
- When points are used customer pays the regular price of an item and not a discounted price.

What configuration settings should it be ?

Thanks.

Garrett Hull:

Thanks countrycharm for your reply! I'm using the latest version of reward points from zencart website Posted 4/24/12. I double checked and the admin folder is the root directory of the shop which I believe is renamed 'shop' in our case and followed the file structures manually. What particular files determine the appearance of those options? Maybe it would help me narrow my issue. Thanks!

Your shop has a admin folder that is named admin or named to a custom name that you changed it to. You need to put the contents of the Reward Points admin files inside your custom admin folder before the menu items will show. If you have uploaded them correctly make sure the file sizes are correct. Partial uploads will corrupt the data.

skywalker826:

Hi CountryCharm,

I need the the point system to do the following:
- 1 point is earned for every 10 dollars spent
- Each point equals .50
- When points are used customer pays the regular price of an item and not a discounted price.

What configuration settings should it be ?

Thanks.

For every $10.00 spent your customer gets 1 Reward Point.
Go to Admin/Catalog/Reward Points Set Global Reward Point ratio To: 0.1000

Each point equals .50 Go to Admin/Customers/Group Reward Points Redeem.
Enter global points ratio To: 0.5000

Go to Modules/Order Total/Reward Points module and install that module
if you already installed set to Point Redeem Method: Automatic

Also switch on the Reward Points Earned module so it will Calculate, display and store Reward Points earned on order.

I've got a weird one, earned points are getting lost!

When an order is placed, the points are correctly shown in pending, as soon as the order is moved status, the points are lost from pending and not moved to earned.

ot_reward_points.php has been modified, does this file manage earning points beyond the checkout stage.

Think it might have something to do with two sites using bits of the same database...

They are both sharing the reward points module, both sites can earn and spend points, I don't think it likes it.

Reward Point Status Track - Simple

That works fine across both sites

on Advanced, I get the problem.

countrycharm:

Your shop has a admin folder that is named admin or named to a custom name that you changed it to. You need to put the contents of the Reward Points admin files inside your custom admin folder before the menu items will show. If you have uploaded them correctly make sure the file sizes are correct. Partial uploads will corrupt the data.

Thanks countrycharm I found my error and have corrected it and things are working properly. Thanks for helping me think through what I was doing!

DigitalShadow:

Think it might have something to do with two sites using bits of the same database...

They are both sharing the reward points module, both sites can earn and spend points, I don't think it likes it.

Since you are using 2 sites and one database it is very possible that is your problem. If it works on Simple leave it on that setting, but I feel like you will run into problems by running 2 sites with 1 database with Reward Points. Not much more I can tell you since I don't run 2 sites off 1 database.