tinaw:

Hi,
I have just installed this add on but I have one small problem, the redeem points box does not show up during checkout, has anyone got any ideas why not?

Hi tina,
Ive been using this module for a while and absolutely love it. Ive changed my template and was "playing" with the layout and realised Id done exactly what youre describing and yet previously it was working fine.

So I came here to post and coincidentally you posted my query!! A reread of the thread brought this up:

Quote:
Originally Posted by Mike_Dean
Pretty Much..

I ended up reloading the whole thing, took a couple of goes but it got there, just seem to be having some other issues now.

The sidebox for RP is not showing, and nothng shows up during checkout even after I have added points to an account ?

Did you enable the Reward Point sidebox (and/or Cart with Reward Point sidebox) under Admin->Tools->Layout Box Controller???

Also you will need to enable the Redeem Reward Point Order Total box under Admin->Modules->Order Total

---

Andrew
in Dublin

BINGO!! it all works great again now :clap:

Just a quick add to my previous post, under modules, mine says reward points ot_reward_points just in case you are looking for Redeem Reward Point Order Total box like I was for 10 minutes!! :oops:

Thanks! I had opted to manually install everything (and missed out a module!). Its all good now.
Thanks again.

I am hoping someone out there can help me here! The reward module works just fine for me - but I have a situation where users can buy a service from a 3rd party application and will not necessarily visit Zen cart during that purchase (we lie in an express world now - no time to check in and all that!!!). I basically have two choices:-

1. Update Zen Cart tables directly. ( I need to confirm the exact tables to update for that user - dont want to screw the dB up)
2. Check them in into the checkout module automatically. This is my preferred approach, but I need to know
   (a) How to log them in behind the scenes
   (b) How to add the item into their cart and then land them into the pre-checkout page.

This will give them the desired option to checkout (and pick up those valuable points) or spend more time shopping - before checking out.

I hope this all makes sense? Can anyone help? By the way, the rewards module is really really cool!

hem:

Chris- Think the issue is that the Redeemed Reward Points have also a VAT component too- The €130 is redeemed off of the total so whatever is left is the remainder including a 19% VAT. However this may not being recalculated in the Tax display. I'll look into this.

Hi Hem

Did you manage to look into this and come to some conlusion. I still have the tax issue. Tax is not re calculated after points reduction. Is anyone els having this issue?
Regards
Chris

Good morning. Just joined the forums and just learning about zencart. Have yet to do an install but I have downloaded. I am looking for a cart that can be run strictly off of points, and I am hoping this mod/plugin can do it .

My customer is looking for a shopping cart where people are sent from an outside party (car dealership, bank, etc). From that other party the person is given a number of points as part of a reward program. At any time the person can come to the shopping cart site and shop with their points. When browsing around the store all the person sees is the point value of the products, not the cash value. The person can do all of the typical shopping cart functions.

(Assume before all of the this the person is given either a user/pass or a special award certificate number so when they enter the cart it knows how many points they have)

Once they checkout if the number of points exceeds what they have they can pay the difference in regular currency (USD).

How much of the above scenario does this module cover?

Thanks in advance for any help.

I've since installed zencart and this module but I am having some issues:

1. That box showing the number of available points is not showing up anyplace in the shopping cart. I've validated that the box modules is uploaded in the correct folder /public_html/includes/modules/sideboxes/custom. The option to show it and in what order is also not appearing in admin.

2. On my system points are not being deducted after an order is complete. Should they be ?

3. How do I turn off points being earned? Does not make sense to earn and use points. Our cart will be mainly points based.

4. How do I show the point value of an item instead of the cash value?

Most other reward functions appear to be working.

Thanks,
Patrick

Hi I have just installed the module and on an install of 1.3.8.

All the install went fine, it is great module and very feature rich - but I have a problem that the rewards aren't being calculated correctly.

The business I run is a rental one where each item has 3 attributes (1,3,6 week rental). These have been set up using the price factor of

0 for 1 wk = so a 6 dollar rental has another $0 added = total $6
1 for 3 wk = so a 6 dollar rental has another $6 added = $12
2 for 6 wk = so a 6 dollar rental has another $12 added = $18

The module only seems to pick up the intial $6 base price and not the additional price factor increases. So if any option is selected the reward in the above case is always only $6.

I have changed one of the products to use fixed price attributes of +6 and +12 for the 3/6 wk rentals and that did work and the different prices were correctly reflected in the reward amount.

Is this a error in my install or does the module not deal with price factor attributes - and if not can it be on the wish list as it is not really practical for me to fixed price for my site.

Thanks.

Peter

Man this is just killing me my test store http://whereisyourfocus.com/ . I've installed this plugin. In the tools layout boxes I've configured these two boxes to be on and on the right hand side. For the life of me they will not show up. What can cause a configured box to not show up?

patrick24601:

Man this is just killing me my test store http://whereisyourfocus.com/ . I've installed this plugin. In the tools layout boxes I've configured these two boxes to be on and on the right hand side. For the life of me they will not show up. What can cause a configured box to not show up?

did you set the option under the configuration section "reward point"
2nd option from the top "reward points sidebox display"
Chris

Thanks. But you don't have to do anything with that do you? That comes set to zero. I've checked it 100 times. 0 means always display it.

Reward Point Sidebox Display
Display Reward Points Sidebox
0= Always
1= Only when logged in
2= Only when logged in and has points

which Order total modules do you have installed

patrick24601:

I've since installed zencart and this module but I am having some issues:

1. That box showing the number of available points is not showing up anyplace in the shopping cart. I've validated that the box modules is uploaded in the correct folder /public_html/includes/modules/sideboxes/custom. The option to show it and in what order is also not appearing in admin.

2. On my system points are not being deducted after an order is complete. Should they be ?

3. How do I turn off points being earned? Does not make sense to earn and use points. Our cart will be mainly points based.

4. How do I show the point value of an item instead of the cash value?

Most other reward functions appear to be working.

Thanks,
Patrick

Hi Patrick
I see you have loaded the template into the custom directory. Have you tried puttung these files in the normal place and not into custom. As far as i know when you put it in custom you then also need to change your template to use custom else it will just use the normal dir structure. So if you copy everything you have in your custome dir to template default sideboxes perhaps this will be the fix.

Response 1
I have only the out of the box order module installed. Brand new install.

Response 2
Right now they are in sideboxes/classic. I think that is the theme I am using. the options for those boxes are now show up in the admin area layout controller. But the boxes themselves are not showing up.

Thanks for looking everybody. It seems I am close - those boxes would be nice though so when people sign in they can immediately see how many points they have to shop with.

i made a clean install of zen cart and changed all custom dir in the reward points add on to classic. Copied them directly to the cart.
Once i did the sql update and turned the boxes on in the admin they showed 1st time without having to do anything else. When i log in i also get the other box showing me the customer points earned.
So not sure why youirs does not come up staright away.

Thanks.

1. I wish the directions would say something about copying that custom stuff to a special folder and not just uploading it as is

2. I did the exact same thing you did yesterday with no luck at all.

I'll try uninstalling and reinstalling again.

1. I wish the directions would say something about copying that custom stuff to a special folder and not just uploading it as is

I know you are still new and therefore might have made certain assumptions but it is standard practice to name directories "CUSTOM" or even "YOUR_TEMPLATE".

These names are used to indicate to you that the files contained within must be go to your custom template directory name (maintaining the balance of the directory structure of course)

Thanks. Even if I was experienced and know that I would not have seen that because in my FTP client I right clicked on the parent folder and clicked UPLOAD. It uploaded everything into the correct path (as far as I knew). I had to go digging later and realized that a child child folder had been uploaded called custom and that it needed special handling.

So still a note in the directions of any of the plugins that said 'Make sure after you upload everything you dig into any child folders and move the files in the CUSTOM folder to the appropriate places'. Or possibly an indication that a particular plug in has a custom folder. That may no be obvious from just downloading and extracting.

It would not hurt anything to add it. If I've made this mistake others have probably made it in the past, and others will make it in the future. Why not add a line of text or two to prevent this particular issue from happening to someone else in the future?

I am trying to contribute. If I need to I'll add it to the plug in. Am I allowed to mod that and re upload it to the repository?

Everything appears to be working, I am getting no errors. However, the points always show 0 and never earned when I have placed test orders. The config is filled out. :huh:

Okay, so the points are adding now... but during checkout, there is no option to use the reward points as payment/apply points. (checkout_payment)