Reward Points Module for ZC v13x

Hi

I have been using this mod fine for a while now, However i had my first preorder today and for preorders i give double (x2) reward points.

However this was not given to the customer so i tried a preorder myself and it is still only given the standard 1:1 ratio.

My preorder products clearly show twice the amount of reward points for each pound. So an item costing £20 gives 40 points.

But once checked out only 20 points are added to the account.

I have my Global Ratio set to 0.035 so that 100 points is equal to £3.50. For the preorders i set the ratio of points to each pound at 2.000.

Why is the check out not given double reward points on these products?

DarrenQ:

Hi

I have been using this mod fine for a while now, However i had my first preorder today and for preorders i give double (x2) reward points.

However this was not given to the customer so i tried a preorder myself and it is still only given the standard 1:1 ratio.

My preorder products clearly show twice the amount of reward points for each pound. So an item costing £20 gives 40 points.

But once checked out only 20 points are added to the account.

I have my Global Ratio set to 0.035 so that 100 points is equal to £3.50. For the preorders i set the ratio of points to each pound at 2.000.

Why is the check out not given double reward points on these products?

Hmmmm- let me check. There's been a bit of tinkering around with that area of code recently so I wonder if I've broken the product redeem feature.

hem:

Hmmmm- let me check. There's been a bit of tinkering around with that area of code recently so I wonder if I've broken the product redeem feature.

Ok

Thank you for taking a look :clap:

Hi guys!

I'm having a bit of a problem and to be honest, I started reading this thread, about 25 pages all in all and yeah...not easy to find an answer, so forgive me if it's mentioned before.

When a customer checks out and uses a discount coupon or GV which ends up giving a zero balance, they are still being asked to select a payment method.

How do I get this fixed that they don't get asked for a payment method when having a zero Total Order balance?

hem:

Hmmmm- let me check. There's been a bit of tinkering around with that area of code recently so I wonder if I've broken the product redeem feature.

Any New on this? I am rubbish at code so there was no point in me looking at anything lol

DarrenQ:

Any New on this? I am rubbish at code so there was no point in me looking at anything lol

Check your setting for Reward Point Mode- Make sure it is set to 0.

Reward Point Mode
Select the Reward Point Mode
0= Reward Points are fixed to the product prices and are calculated individually.
1= Reward Points are calculated on the Order Total or Subtotal (depending on the setting of the Allow Redeem of Reward Points on Order Total or Subtotal configuration).

leilanddale:

Hi guys!

I'm having a bit of a problem and to be honest, I started reading this thread, about 25 pages all in all and yeah...not easy to find an answer, so forgive me if it's mentioned before.

When a customer checks out and uses a discount coupon or GV which ends up giving a zero balance, they are still being asked to select a payment method.

How do I get this fixed that they don't get asked for a payment method when having a zero Total Order balance?

What version are you using. The latest version is always available off of my website and v1.33 is available for download from Zencart.

hem:

What version are you using. The latest version is always available off of my website and v1.33 is available for download from Zencart.

I'm using the 1.33a version downloaded from ZenCart.

hem:

What version are you using. The latest version is always available off of my website and v1.33 is available for download from Zencart.

And your website is where? :P

hem:

Check your setting for Reward Point Mode- Make sure it is set to 0.

Yes that worked thank you:clap:

Is there any way I can exclude reward points from my COWOA customers?

Unicorn:

Is there any way I can exclude reward points from my COWOA customers?

As there is no account to attach the Reward Points to, does it make any difference?

leilanddale:

Hi guys!

I'm having a bit of a problem and to be honest, I started reading this thread, about 25 pages all in all and yeah...not easy to find an answer, so forgive me if it's mentioned before.

When a customer checks out and uses a discount coupon or GV which ends up giving a zero balance, they are still being asked to select a payment method.

How do I get this fixed that they don't get asked for a payment method when having a zero Total Order balance?

Any update on this? I'm using the latest version downloaded from Zen Cart modules.

hem:

As there is no account to attach the Reward Points to, does it make any difference?

One of the reasons I didn't install COWOA is because of this. The customer cannot use those points so they shouldn't appear as they will likely expect to be able to use them in the future.

leilanddale:

Any update on this? I'm using the latest version downloaded from Zen Cart modules.

I tested it here and it is working exactly as it should- No payment method is being asked for on purchases with a zero total. Are you using any other checkout mod that might be causing this?

jetx:

One of the reasons I didn't install COWOA is because of this. The customer cannot use those points so they shouldn't appear as they will likely expect to be able to use them in the future.

Would a better idea be to display something like "If you had an account you would have earned X reward points on this purchase". That would encourage more people to create an account with you.

hem:

Would a better idea be to display something like "If you had an account you would have earned X reward points on this purchase". That would encourage more people to create an account with you.

Yeah, that seems to be the only option.

But I'm afraid it would have a negative impact, as there's that whole "hahaaaa!" feeling to it. "Look what you didn't get!!" is a bad thing in checkout where the customers need to feel good about their purchase, no?

Most of my customers are COWOA atm, and although I'd stress this in the login section where the customers choose an account or COWOA, it gets more complicated than it should have been.

thank you hem
does this update fix pronlem with paypal??

Hi

Is there a way to display the amount of points on the product page in this format;

Worth "x amount" Reward Points

at the moment it is displayed

"x amount" Reward Points

Thanks

DarrenQ:

Hi

Is there a way to display the amount of points on the product page in this format;

Worth "x amount" Reward Points

at the moment it is displayed

"x amount" Reward Points

Thanks

So far i have tried changin the tpl_products_reward_points.php code to this;

echo PRODUCT_REWARD_POINT_TAG.' '.$reward_points' 'PRODUCT_REWARD_POINT_TAG_1.;

and added 'PRODUCT_REWARD_POINT_TAG_ into the reward_points.php in the extra definitions directory.

But this doesn't seem to work. I just blanks my page. If i remove the last 'PRODUCT_REWARD_POINT_TAG_1.; from the line in tpl it works again. What am i missing?