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connection timing out

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24 Apr 2008, 8:17 AM
#1
ian_healy avatar

ian_healy

New Zenner

Join Date:
Feb 2005
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connection timing out

The site loses it’s connection to the host very quickly and if you are not constantly clicking around the site, you quite often get a “page not found” error when you go to update a page . This can be very frustrating as when you refresh the page, the changes can get lost and even worse the update can abort mid-stream and you end up wiping out a record which is infuriating.

I have never experienced this problem before to anything like this extent and I am not sure if there is a problem with the Zen Cart installation or if it is to do with the host Server timing out after only a few seconds

any ideas would be appreciated, i did have to change the .htaccess file to htaccess_OFF, don't know if this makes a difference.

25 Apr 2008, 6:37 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
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63,513
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Re: connection timing out

You may have to work with your hosting company to figure out what's causing that.
You can also check your server's errorlog to determine what's triggering your page-not-found errors.
Or maybe it's caused by mod_security rules filtering out certain words you're trying to save as part of your content. Only your hosting company can change those rules.