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The downloadable products directory does not exist!

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24 Apr 2008, 12:56 PM
#1
berlinbeads avatar

berlinbeads

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The downloadable products directory does not exist!

I am new to this.

I have just installed the zen cart and I get a red warning at the top of my shop saying, "The downloadable products directory does not exist: ....... . Downloadable products will not work until this directory is valid."

Does anyone know what this means and what I can do to fix it?

My web host is GoDaddy. The server is Linux.

24 Apr 2008, 1:17 PM
#2
get_em_fast avatar

get_em_fast

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Re: The downloadable products directory does not exist!

In the root of your Zen-Cart(www or public_html) (not the root of your server) just create a folder named download. Maybe that will do it. Don't know why it isn't there, though. It should be there with a few test downloads.

Hope this helps.

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!

24 Apr 2008, 1:23 PM
#3
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berlinbeads

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Re: The downloadable products directory does not exist!

Ya, that worked. Thanks! That makes me worried that I might be missing other stuff too. Is there any way I can check to see if I am missing something else?

24 Apr 2008, 1:47 PM
#4
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Re: The downloadable products directory does not exist!

Yep. That would make me worry, too. I think I would just trash that whole installation and download a FRESH copy of Zen-Cart and start over. Doing this might save you a whole lot of hair pulling. The link above will make SURE you get the latest release.

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!

24 Apr 2008, 2:44 PM
#5
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berlinbeads

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Re: The downloadable products directory does not exist!

Ya, I think I will do that. Thanks so much for your help!

24 Apr 2008, 3:13 PM
#6
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get_em_fast

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Re: The downloadable products directory does not exist!

Sure thing. That's what we're here for. Good luck with the fresh install.

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!