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can't get off square 1 with UPSXML

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28 Apr 2008, 6:22 PM
#1
jafma avatar

jafma

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can't get off square 1 with UPSXML

Hi.....
I hate to beg for help so early in the process - but......
I've installed the UPS XML files.
In admin I've entered my UPS Rates Access key, my Account Username, and Password, and defined my preferences.
When I go to my store and select a product to be placed in the shopping cart my cursor spins for ever, and eventually a blank page loads. No error message - so I don't know where to start looking.
I've tried removing the UPS XML files, and reloading - no change.
If I switch back to the default UPS module, everything works normally.
I'm wondering if my UPS Rates Username and Password are different from my UPS Account Username and Password. I don't have any record of a Rates username and password in the slew of usernames and passwords I'm accumulating - but it seems to me that there is some 'handshake' that isn't occurring which is preventing me from getting past 'go'.
Thanks for any hints.....

28 Apr 2008, 8:03 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
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63,513
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Re: can't get off square 1 with UPSXML

Who is your hosting company?
Is CURL enabled on your webserver? That module uses CURL to talk to UPS to get quotes. Maybe there's a problem there?

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29 Apr 2008, 6:40 PM
#3
jafma avatar

jafma

New Zenner

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Mar 2008
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Re: can't get off square 1 with UPSXML

Dr Byte....
I found your post with a code adjustment for Godaddy hosting. I added the code - instant solution. Thank you so much.