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Urgent: Checkout Blank

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28 Apr 2008, 8:47 PM
#1
cs_jono avatar

cs_jono

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Urgent: Checkout Blank

Hello - For some reason when you go to click on checkout the header, left column and footer stay but the middle goes blank. Does anyone know why this would be happening? Please let me know. Thanks!

28 Apr 2008, 9:00 PM
#2
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dbltoe

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Re: Urgent: Checkout Blank

If you are speaking about CleverShoppers, it works for me.

28 Apr 2008, 9:05 PM
#3
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Re: Urgent: Checkout Blank

No I am speaking about a test site

28 Apr 2008, 9:13 PM
#5
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Re: Urgent: Checkout Blank

DrByte:

Something you've done has caused a PHP error.

Troubleshooting blank pages: https://www.zen-cart.com/tutorials/index.php?article=82 ... esp part 2(a).

I have gone back to the template_fault templates files for the checkout and haven't touched anything that controls the logic and the problem is still present. It is still going to be worth going through that page?

Thanks for your help!

28 Apr 2008, 9:16 PM
#6
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Re: Urgent: Checkout Blank

Well, you're a lot more familiar with all the changes you've made to all the files on your site than I am ... so ... unless you care to enumerate every change you've made to every file anywhere in the code, you're better off using the supplied tool which will point you to the exact place where the error/errors are occurring.
In my opinion using the supplied tool is much faster and more efficient. I'm really not that good with guessing what you might have changed ...

28 Apr 2008, 9:17 PM
#7
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Re: Urgent: Checkout Blank

Alright I will give it a go. Thanks for all of yalls input!

28 Apr 2008, 10:13 PM
#8
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Re: Urgent: Checkout Blank

Alright, the tool brought up my errors. I would rather not post them on here as it would breach security but how could I solve these problems cause they don't mean much to me.

28 Apr 2008, 10:53 PM
#9
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Re: Urgent: Checkout Blank

Here is the public version of what test errors came back.

PHP Warning: require(tpl_checkout_default.php): failed to open stream: No such file or directory in tpl_main_page.php on line 128

PHP Warning: require(tpl_checkout_default.php): failed to open stream: No such file or directory in tpl_main_page.php on line 128

PHP Fatal error: require(): Failed opening required 'includes/templates/template_default/templates/tpl_checkout_default.php' in tpl_main_page.php on line 128

all that line 128 reads is:

<?php /** * prepares and displays center column * */ require($body_code); ?>

Does anyone understand why this would be causing a problem?

29 Apr 2008, 7:12 AM
#10
drbyte avatar

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Re: Urgent: Checkout Blank

cs_jono:

Here is the public version of what test errors came back.

PHP Warning: require(tpl_checkout_default.php): failed to open stream: No such file or directory in tpl_main_page.php on line 128

That's telling you that when tpl_main_page.php followed its instructions to open the tpl_checkout_default.php file, it couldn't find it.

So, that means you're missing the tpl_checkout_default.php file.

29 Apr 2008, 5:25 PM
#11
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Re: Urgent: Checkout Blank

Thank you so much! That fixed it!