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Stuck at checkout_shipping

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2 May 2008, 6:29 PM
#1
skylarker avatar

skylarker

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Stuck at checkout_shipping

My client wanted two different UPS shipping options: one for Canada and one for the States. I duplicated the upsxml module (calling it upsxml_usa) and configured it for his US account, and that seemed to work fine. However, USA customers who choose UPS get stuck on step 1 of purchasing - hitting Continue just reloads the page.

I've done some forum reading and think it may be connected to zones - any suggestions? Thanks.

5 May 2008, 6:32 PM
#2
ajeh avatar

ajeh

Oba-san

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Re: Stuck at checkout_shipping

Try this ...

When cloning the module don't use:
upsxml_usa

use instead:
upsxmlusa

What is happening is your clone is picking in half of the code as upsxml and the other half as upsxml_usa ...

This is more or less breaking the whole thing ... :blink:

5 May 2008, 7:49 PM
#3
skylarker avatar

skylarker

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Re: Stuck at checkout_shipping

Thanks Linda, great advice. I actually found a post from someone who had the same issue, and was able to fix it yesterday.

8 May 2008, 1:37 PM
#4
pezcado avatar

pezcado

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Re: Stuck at checkout_shipping

Im having a similar problem, but it seems that the page is not there or deactivated. Once you hit checkout from the page says 404 not found.

https://www.ruggedsole.com/index.php?main_page=checkout_shipping

Any idea why? I haven't deleted any files. Is something turned off in the backend?

Thanks for your assistance

8 May 2008, 2:50 PM
#5
ajeh avatar

ajeh

Oba-san

Join Date:
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Re: Stuck at checkout_shipping

If you switch to the Classic Template, does the Checkout work now?

If so it is your template ...

If not, it sounds like a bad file upload or missing file ...