Forums / Templates, Stylesheets, Page Layout / Problem with "Contact Us" page.

Problem with "Contact Us" page.

Locked

Views: 932

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
4 May 2008, 11:22 AM
#1
philip56 avatar

philip56

Zen Follower

Join Date:
Sep 2007
Location:
Herne Bay, Kent, England
Posts:
182
Plugin Contributions:
0

Problem with "Contact Us" page.

Hi.

I'm just doing some final testing of my new site and have discovered a problem with the "Contact Us" link. When I try to send a message, I get an HTTP 500 error - The website cannot display this page. The server error log reports the following:-

[Sun May 04 10:18:34 2008] [error] [client 86.133.102.237] malformed header from script. Bad header=No recipient addresses found i: php-script, referer: http://www.pjleisurewear.co.uk/shop/index.php?main_page=contact_us&zenid=db0114572eddd4023cf62565d8feee62

Can anyone assist please.

Regards

Philip

4 May 2008, 2:10 PM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Problem with "Contact Us" page.

Several possibilities - the first thing I'd do is remove the captcha mod and see if you get the same problem. Then I'd switch to Classic template and try that. Then I'd search the forums for 'malformed' and see what comes up. One thread I found is:

http://www.zen-cart.com/forum/showthread.php?t=60007

4 May 2008, 2:26 PM
#3
philip56 avatar

philip56

Zen Follower

Join Date:
Sep 2007
Location:
Herne Bay, Kent, England
Posts:
182
Plugin Contributions:
0

Re: Problem with "Contact Us" page.

stevesh:

Several possibilities - the first thing I'd do is remove the captcha mod and see if you get the same problem. Then I'd switch to Classic template and try that. Then I'd search the forums for 'malformed' and see what comes up. One thread I found is:

http://www.zen-cart.com/forum/showthread.php?t=60007

Many thanks - I'll have a fiddle

Philip

4 May 2008, 2:31 PM
#4
philip56 avatar

philip56

Zen Follower

Join Date:
Sep 2007
Location:
Herne Bay, Kent, England
Posts:
182
Plugin Contributions:
0

Re: Problem with "Contact Us" page.

Problem solved:clap:

I've just followed a link to post from someone who had a similar problem last July. DrByte suggested removing the email address from the dropdown list (The page would then default to the store email (which just happens to be be the same one)!) The email was then transmitted without problem.

Many thanks

Philip